What is better ProProfs Help Desk or EvantoDesk? We are here to improve the process of reviewing Help Desk Software products for you. For instance, on this page you can verify the overall performance of ProProfs Help Desk (8.5) and contrast it with the overall performance of EvantoDesk (8.0). You can also match their overall user satisfaction rating: ProProfs Help Desk (100%) vs. EvantoDesk (100%).
Likewise, lexamine their services carefully to determine which product can better deal with your company’s needs. Generally, any business solution has to let you to immediately check the big picture, at the same time allowing you immediate access to the details.
Our experts made sure to review all popular Customer Support Software products that you can find out there, but among all the ones we reviewed these three caught our special attention: Zendesk, Freshdesk, Freshdesk Omni.
ProProfs Help Desk has a 15-day free trial for its paid plan. Payment plans are available in monthly or annual terms. The ProProfs Help Desk plan has the following inclusions:
ProProfs Help Desk Monthly Plan – starts at $30/user/month
ProProfs Help Desk Annual Plan – starts at $20/user/month
ProProfs Help Desk integrates with Salesforce, ProProfs Knowledge Base, and ProProfs Chat.
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Sony, Dell, Cisco
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
email
phone
live support
training
tickets
General Info
Cloud-based customer service help desk ticketing software that features shared inboxes, knowledge base, and chat for seamless collaboration and faster issue resolution. The end results are better customer experience and greater customer satisfaction.
EvantoDesk integrates with the following business systems and applications:
MailChimp
Twitter
Facebook
ClinicAppointments.com
Zapier
QuickBooks
Pipedrive
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
ABuzz Technologies, Clinic Appointments, Green Flare
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
email
phone
live support
training
tickets
General Info
A simple, user-friendly customer service software designed specifically for small and medium-sized businesses. It comes with all the features a small or medium-sized enterprise needs to effortlessly deliver high-quality support services to their customers.
If you continue having doubts about which app will be best in your case it might be a good idea to examine each service’s social metrics. Such metrics are usually a sign of how popular every product is and how large is its online presence. For example, in case of Facebook ProProfs Help Desk has 25109 likes on their official profile while EvantoDesk profile is liked by 0 users.
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