What is better EvantoDesk or NinjaOne (Formerly NinjaRMM)? We are here to simplify the process of reviewing Help Desk Software products for you. For instance, on this page you can examine the overall performance of EvantoDesk (8.0) and compare it with the overall performance of NinjaOne (Formerly NinjaRMM) (8.6). You may also match their overall user satisfaction rating: EvantoDesk (100%) vs. NinjaOne (Formerly NinjaRMM) (93%).
Furthermore, lexamine their capabilities carefully to see which product can better tackle your company’s needs. Generally, any business solution must let you to quickly see the big picture, all the while offering you quick access to the details.
Our experts made sure to prepare reviews of all popular Help Desk Software services available out there, but among them these three deserved our special attention: Salesforce Service Cloud, Freshdesk, Zendesk.
EvantoDesk integrates with the following business systems and applications:
MailChimp
Twitter
Facebook
ClinicAppointments.com
Zapier
QuickBooks
Pipedrive
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
ABuzz Technologies, Clinic Appointments, Green Flare
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
email
phone
live support
training
tickets
General Info
A simple, user-friendly customer service software designed specifically for small and medium-sized businesses. It comes with all the features a small or medium-sized enterprise needs to effortlessly deliver high-quality support services to their customers.
NinjaOne is a pay-as-you-go service. There are no long-term contracts or commitments on your part. You simply pay month-to-month for the number of devices you monitor. With NinjaOne, IT teams can manage all their endpoints and support end-users within one fast, modern, intuitive platform, improving technician efficiency and user satisfaction. The NinjaOne platform gives IT teams proactive monitoring, remote management, remote control, patch management, software management, IT asset management, backup, IT documentation, and IT service desk capabilities all in one:
Windows, Mac, VMWare and cloud monitoring and alerting
Remote management tools
OS and third-party application patch management
IT automation and scripting
custom branding
reporting
mobile app (iOS and Android)
API access
Flexible billing
Free concierge onboarding
Free training
Local support
Ninja + Remote Access + Antivirus
Everything in Ninja
One-click TeamViewer or Splashtop remote access + cloud RDP (Windows)
Integrated Bitdefender or webroot antivirus protection
NinjaOne integrates with the following business systems and applications:
Accelo
Autotask PSA
Bitdefender Gravity/Zone
BrightGauge
CloudBlue PSA
Computicate PSA
ConnectWise Control
ConnectWise Manage
HaloPSA
HarmonyPSA
IT Portal
IT Boost
IT Glue
Liongard
MSP360 Managed Backup
Malwarebytes Endpoint Protection
Narmada
N-able Passportal
PROMYS
OpenDNS
PageDuty
Passportal
RepairShopr
ScalePad
SherpaDesk
StorageCraft Cloud Backup
Slack
Splashtop Remote Support
TeamViewer
Webroot Business Endpoint Protection
Hyper V
VM ware
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Mitchell and Company, SidNetworks, Status Pros
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
email
phone
live support
training
tickets
General Info
An IT service management software that offers a comprehensive IT monitoring and remote management toolset. Ideal for IT professionals and managed service providers, NinjaRMM provides all the essential tools you need for endpoint management, from integrated remote control and remote software deployment to automated configuration management.
When you pick a solution that you believe will work best for your business you shouldn’t just focus on what reviewers have to say about it. Very often individual experience with the service may be different, depending on specific goals and requirements. This is why in our reviews we also provide our User Satisfaction Rating for every service to give you a quick overview of how actual users of EvantoDesk and NinjaOne (Formerly NinjaRMM) evaluate their experience with the service. Our system is based on advanced analysis of product appearances on other websites, social networks and blogs, so you will receive a full and reliable overview of what other clients think about every service. In this case EvantoDesk got a total satisfaction rating at 100% while for NinjaOne (Formerly NinjaRMM) 93% of people say they had a positive experience with it.
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