What is better EvantoDesk or Vision Helpdesk? We are here to improve the cumbersome process of comparing Help Desk Software products for you. For example, on this page you can check the overall performance of EvantoDesk (8.0) and compare it with the overall performance of Vision Helpdesk (9.2). You can also match their overall user satisfaction rating: EvantoDesk (100%) vs. Vision Helpdesk (99%).
Similarly, lexamine their capabilities carefully to find out which product can better deal with your company’s requirements. In general, any business solution has to let you to comfortably check the big picture, all the while offering you quick access to the details.
If you have to quickly find the optimal Help Desk Software according to our experts we advise you take a look at one of these services: Zendesk, Salesforce Service Cloud, Freshdesk.
EvantoDesk integrates with the following business systems and applications:
MailChimp
Twitter
Facebook
ClinicAppointments.com
Zapier
QuickBooks
Pipedrive
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
ABuzz Technologies, Clinic Appointments, Green Flare
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
email
phone
live support
training
tickets
General Info
A simple, user-friendly customer service software designed specifically for small and medium-sized businesses. It comes with all the features a small or medium-sized enterprise needs to effortlessly deliver high-quality support services to their customers.
Vision Helpdesk can integrate with several social media systems, CRM software solutions, project management platforms, billing tools, and chat programs such as:
Facebook
Twitter
Google Hosted Emails
Office365 Hosted Emails
MS Exchange Emails
Active Directory
Paypal
2SMS
Clickatell
Drupal
WHMCS
Clientexec
Live Chat Inc
Live!Zilla
UserLike
Comm100
GoToMeeting
GoToAssist
Twilio
LinkedIN
WordPress
SugarCRM
HostBill
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Thomas Cook, Hutchinson Networks Ltd, Rovia, Transition Systems
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
email
phone
live support
training
tickets
General Info
Vision Helpdesk is a customer support help desk platform that allows users to manage calls, live chat, and email in a single, convenient platform. Equipped with a help desk, ITIL/ITSM desk, and satellite desk, it is also available on mobile devices so customers can easily access customer support and help desk services.
Almost as crucial as useful features and client support quality are pricing plans made available by EvantoDesk and Vision Helpdesk. Although price should not be the only element it’s definitely a key thing to think about. You should count on a flexible pricing package that can be matched with your team size and easily scaled up every time your company expands. Make sure you don’t pick pricing plans that include extra functionalities that you won’t find useful and always make an effort to get in touch with the vendor directly because enterprises can often benefit from discounts. You should also give a chance to a free trial or demo of each product to spend at least some time working with it. It’s a helpful experience that doesn’t need you to pay any money and gives you a reliable overview of what it feels like to work with EvantoDesk and Vision Helpdesk.
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