What is better EvantoDesk or Kayako? Finding the ideal Help Desk Software product is all about assessing various solutions and identifying the top application for your specific needs. Our exclusive system gives you a quick look at the general rating of EvantoDesk and Kayako. For overall quality and performance, EvantoDesk scored 8.0, while Kayako scored 9.0. On the other hand, for user satisfaction, EvantoDesk earned 100%, while Kayako earned 95%.
Below you can also check their functionalities, terms, plans, etc. to find out which program will be more suitable for your company. An important feature to evaluate is whether the app lets you to toggle on/off permissions on various types of users to protect any critical company data.
Users who don't have much time or could use a Help Desk Software recommendation from our team may want to examine these top choices for this year: Freshdesk, Zendesk, Salesforce Service Cloud.
EvantoDesk integrates with the following business systems and applications:
MailChimp
Twitter
Facebook
ClinicAppointments.com
Zapier
QuickBooks
Pipedrive
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
ABuzz Technologies, Clinic Appointments, Green Flare
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
email
phone
live support
training
tickets
General Info
A simple, user-friendly customer service software designed specifically for small and medium-sized businesses. It comes with all the features a small or medium-sized enterprise needs to effortlessly deliver high-quality support services to their customers.
Kayako is the winner of our Expert's Choice Award. This help desk solution helps businesses build an efficient customer service infrastructure by creating a single platform for all customer service channels. Kayako also has a mobile app for providing seamless customer support on the go.
Almost as important as functionalities and customer support level are pricing packages made available by EvantoDesk and Kayako. Although price should not be a deciding factor it’s definitely an important thing to consider. You should count on a flexible pricing package that can be matched with your business size and effortlessly scaled up when your business expands. Be sure that you don’t choose packages that include extra tools that you won’t use and always try to contact with the vendor directly as enterprises can often benefit from special pricing. You should also try out a free trial or demo of every solution to spend at least some time working with it. It’s a useful experience that doesn’t require you to invest any money and provides you with a reliable overview of what it’s like to work with EvantoDesk and Kayako.
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FinancesOnline is available for free for all business professionals interested in an efficient way to find top-notch SaaS solutions. We are able to keep our service free of charge thanks to cooperation with some of the vendors, who are willing to pay us for traffic and sales opportunities provided by our website. Please note, that FinancesOnline lists all vendors, we’re not limited only to the ones that pay us, and all software providers have an equal opportunity to get featured in our rankings and comparisons, win awards, gather user reviews, all in our effort to give you reliable advice that will enable you to make well-informed purchase decisions.
