What is better EvantoDesk or Kayako? Today’s enterprises seek the best Help Desk Software product to stay competitive. On this page we help you with buying the right product, by allowing you to assess EvantoDesk and Kayako down to the very details of their individual features.
You may also make use of our general scoring values, which rate the software all round quality and performance. EvantoDesk got a 8.0 score, while Kayako has a score of 9.0. Likewise, you can compare their general user satisfaction rating: 100% (EvantoDesk) against 95% (Kayako). Don’t forget to opt for the solution that best matches your most crucial priorities, not the solution with a lot of features.
Those of you who are pressed for time or would like to get a Help Desk Software suggestion from our team may want to examine these top choices for the current year: Freshdesk, Salesforce Service Cloud, Zendesk.
EvantoDesk integrates with the following business systems and applications:
MailChimp
Twitter
Facebook
ClinicAppointments.com
Zapier
QuickBooks
Pipedrive
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
ABuzz Technologies, Clinic Appointments, Green Flare
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
email
phone
live support
training
tickets
General Info
A simple, user-friendly customer service software designed specifically for small and medium-sized businesses. It comes with all the features a small or medium-sized enterprise needs to effortlessly deliver high-quality support services to their customers.
Kayako is the winner of our Expert's Choice Award. This help desk solution helps businesses build an efficient customer service infrastructure by creating a single platform for all customer service channels. Kayako also has a mobile app for providing seamless customer support on the go.
You shouldn’t expect simply a broad range of useful tools and adjustable pricing plans from a popular Help Desk Software. Almost as essential as core features is a quality customer support. You want to guarantee that when you have any questions about EvantoDesk or Kayako, or you run into a problem, or perhaps you’ll want to request a certain update or feature useful to your business you can trust in a responsive and helpful customer support. Examine if solutions such as phone support, tickets or live chat are offered. Additionally, it’s a significant advantage if you are able to benefit from individual training or at least a knowledge base you can use.
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