What is better EvantoDesk or Freshservice? It’s a good idea to use our scoring system to give you a general idea which Help Desk Software product is more suitable for your company. For overall product quality, EvantoDesk attained 8.0 points, while Freshservice earned 9.4 points. At the same time, for user satisfaction, EvantoDesk scored 100%, while Freshservice scored 97%.
Information regarding their features, tools, supported platforms, customer support, plus more are available below to give you a more precise review. Keep in mind to choose only the tools your business requires to avoid wasting resources for features which are redundant.
Right now, the top products in our Help Desk Software category are: Zendesk, Salesforce Service Cloud, Freshdesk.
EvantoDesk integrates with the following business systems and applications:
MailChimp
Twitter
Facebook
ClinicAppointments.com
Zapier
QuickBooks
Pipedrive
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
ABuzz Technologies, Clinic Appointments, Green Flare
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
email
phone
live support
training
tickets
General Info
A simple, user-friendly customer service software designed specifically for small and medium-sized businesses. It comes with all the features a small or medium-sized enterprise needs to effortlessly deliver high-quality support services to their customers.
Freshservice allows IT admins to effectively track and manage the assets owned by their organizations. The platform offers a powerful ticketing system and knowledge base, as well as features for vendor management and incident management. A built-in self-service portal also lets end users submit tickets and browse knowledge base articles.
Both EvantoDesk and Freshservice were reviewed by a team of independent B2B experts who carried out a thorough analysis of all important aspects of each product. Their ultimate rating was prepared with unique SmartScore system that provides an individual partial score to each factor including: main functionalities, client support, mobile support, security, client satisfaction as well as media presence. We are aware that useful features are not the only aspect crucial to a business so we make sure we pay attention to all facets of a app prior to calculating its final score.
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