What is better ProProfs Chat or Provide Support? If you wish for a reliable Customer Support Software product for your organization you must make time to assess several alternatives. It doesn’t have to be challenging, and can be as simple as matching their traits in a table like the one below. You will also get a quick idea how each product performs. For example, on this page you can check ProProfs Chat’s overall score of 8.5 and compare it against Provide Support’s score of 8.7; or ProProfs Chat’s user satisfaction level at 100% versus Provide Support’s 90% satisfaction score.
The comparison can help you identify the strengths and weaknesses of each program, and choose which one fits you requirements better. On top of the main features, the solution that is easy to understand and use is always the better choice.
We did our best to review all popular Live Chat Software services that you can find on the market, but among them these three caught our special attention: Zendesk, Pipedrive, Vision Helpdesk.
ProProfs Chat offers four SMB and enterprise pricing plans for users to choose from. Give the details a look, and select the best plan for your business:
Free Plan – $0
1 operator
Basic chat features
Limited integrations
Basic reporting
Team Plan – $19.99/operator/month (billed annually)
Provide Support has three basic enterprise pricing options, which are based on the number of operators you have. If you have more than 10 operators, you can get in touch with the sales team.
Provide Support can integrate with websites and various shopping cart software. It also has plugins available for the following platforms, among others:
WordPress
Joomla
Magento
Shopify
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Florida State University, University of Cambridge, City of Las Vegas
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
email
phone
live support
training
tickets
General Info
A powerful and reliable live support software for macOS, Windows, and Linux.
The apps analyzed on this page are only a small sample of our entire Customer Support Software category and you should take into account that there might be more reliable solutions out there. If you would like to make sure you make the optimal decision for your team we strongly suggest that you analyze more apps first. You can also consider to consult our top 10 Customer Support Software ranking to see which apps are at the moment the best ones and dominate the market.
Page last modified
Why is FinancesOnline free?
FinancesOnline is available for free for all business professionals interested in an efficient way to find top-notch SaaS solutions. We are able to keep our service free of charge thanks to cooperation with some of the vendors, who are willing to pay us for traffic and sales opportunities provided by our website. Please note, that FinancesOnline lists all vendors, we’re not limited only to the ones that pay us, and all software providers have an equal opportunity to get featured in our rankings and comparisons, win awards, gather user reviews, all in our effort to give you reliable advice that will enable you to make well-informed purchase decisions.
