What is better Provide Support or Kayako? Finding the perfect Customer Support Software product is all about cross-checking numerous solutions and identifying the top program for your specific needs. Our unique system provides you with an instant look at the general rating of Provide Support and Kayako. For all round quality and performance, Provide Support scored 8.7, while Kayako scored 9.0. On the other hand, for user satisfaction, Provide Support earned 90%, while Kayako earned 95%.
Below it's also possible to look at their functions, terms, plans, etc. to determine what application will be more suitable for your situation. One key feature to check is if the application can enable/disable permissions on various types of users to limit the exposure of any confidential business data.
Our experts made sure to prepare reviews of all popular Live Chat Software solutions available on the market, but among all the ones we reviewed these three caught our special attention: Zendesk, Vision Helpdesk, Pipedrive.
Provide Support has three basic enterprise pricing options, which are based on the number of operators you have. If you have more than 10 operators, you can get in touch with the sales team.
Provide Support can integrate with websites and various shopping cart software. It also has plugins available for the following platforms, among others:
WordPress
Joomla
Magento
Shopify
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Florida State University, University of Cambridge, City of Las Vegas
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
email
phone
live support
training
tickets
General Info
A powerful and reliable live support software for macOS, Windows, and Linux.
Kayako is the winner of our Expert's Choice Award. This help desk solution helps businesses build an efficient customer service infrastructure by creating a single platform for all customer service channels. Kayako also has a mobile app for providing seamless customer support on the go.
In case you are still having doubts about which solution will be best in your case it may be a sensible idea to investigate each service’s social metrics. These metrics are frequently an indicator of how popular a given app is and how extensive is its online presence.For example, if you look at Provide Support LinkedIn profile you’ll learn that they are followed by 829 people. In case of Kayako the volume of followers on their LinkedIn page is 176.
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