What is better PlayVox or BoldChat? You have so many Customer Support Software choices in today’s market that selecting the best product can be difficult. On our comparison page, you can actually assess the features, pricing terms, available plans, and more details of PlayVox and BoldChat.
It’s also possible to check their score (8.4 for PlayVox vs. 7.2 for BoldChat) and user satisfaction level (91% for PlayVox vs. 100% for BoldChat). The scores and ratings offer you an overall idea how both these software products perform. Additionally, make sure if the software can integrate with the company’s current business apps to guarantee greater productivity.
We realize that not all companies have enough time to scrutinize dozens of various products, so we came up with a list of suggestions that you may find useful. Our top choices for the Customer Support Software category are: Freshdesk, Freshdesk Omni, Zendesk.
PlayVox integrates with the following business systems and applications:
Salesforce
Zendesk
Five9
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Google, Neustar, Thumbtack, XBOX ONE
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
email
phone
live support
training
tickets
General Info
PlayVox is a provider of call center quality assurance, training, and collaboration software for multiple channels including live chat, phone calls, emails, and social media.
BoldChat’s Integration API allows you to connect with a wide range of external apps (such as CRM/Ticketing, etc.) and build powerful integrations between them.
BoldChat offers live communication software including chat, email management, and click to call tools to help businesses control customer interactions and boost website sales.
You don’t want exclusively a broad array of features and adjustable pricing from a credible Customer Support Software. Almost as important as key features is a top-notch customer support. You want to guarantee that when you have any questions about PlayVox or BoldChat, or you face some problems, or maybe you’ll want to request a specific update or feature useful to your business you can trust in a responsive and helpful customer support. Check out whether options such as phone support, tickets or live chat are provided. Additionally, it’s a significant advantage if you can enjoy individual training or at least a knowledge base you can use.
Page last modified
Why is FinancesOnline free?
FinancesOnline is available for free for all business professionals interested in an efficient way to find top-notch SaaS solutions. We are able to keep our service free of charge thanks to cooperation with some of the vendors, who are willing to pay us for traffic and sales opportunities provided by our website. Please note, that FinancesOnline lists all vendors, we’re not limited only to the ones that pay us, and all software providers have an equal opportunity to get featured in our rankings and comparisons, win awards, gather user reviews, all in our effort to give you reliable advice that will enable you to make well-informed purchase decisions.
