What is better BoldChat or Salesforce Service Cloud? Getting the ideal Customer Support Software for your company is key to boosting your company’s effectiveness. In our platform, you can easily examine a wide range of solutions to see which one is the right software for your needs. Here you can match BoldChat vs. Salesforce Service Cloud and check their overall scores (7.2 vs. 9.6, respectively) and user satisfaction rating (100% vs. 97%, respectively).
You can also analyze the details of rates, conditions, plans, services, tools, and more, and find out which software offers more advantages for your business. As a rule of thumb, choose the software which helps you to add/remove features and price terms to complement your business growth or lack of it.
People who are pressed for time or want a Customer Support Software suggestion from our team might want to try out these top choices for this year: Freshdesk, Freshdesk Omni, Zendesk.
BoldChat’s Integration API allows you to connect with a wide range of external apps (such as CRM/Ticketing, etc.) and build powerful integrations between them.
BoldChat offers live communication software including chat, email management, and click to call tools to help businesses control customer interactions and boost website sales.
Salesforce Service Cloud supports integrations with the following business systems, applications and services:
Autotask
ConnectWise
JIRA
Salesforce Service Cloud
ServiceNow
Zendesk
Oracle Service Cloud
Freshdesk
Freshservice
Desk.com
Help Scout
Cherwell Software
Wrike
SugarCRM
Microsoft Dynamics CRM
Zoho CRM
Netsuite
Autotask
Close.io
ConnectWie
Infusionsoft
Pipedrive
HubSpot CRM
Oracle Sales Cloud
Base CRM
CustomerGauge
Act! Essentials
Sap Hybrid Cloud for Customers
Sage CRM
Bullhorn
Maximizer CRM
Insightly
Microsoft Dynamics GP
Microsoft Dynamics AX
QuickBooks
Freshbooks
Taxify
Sage Intacct
Sage 200
Tipalti
Plaid
Shopify
Volusion
Ecwid
Bigcommerce
Magento
Etsy
Woocommerce
Weebly
SAPAnywhere
Epages
Oracle Eloqua
Marketo
HubSpot Marketing
Act-On
MailChimp
Mailjet
Allbound
Autopilot
Constant Contact
Kissmetrics
Facebook Lead Ads
Campaign Monitor
iContact
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Stanley Black & Decker, Sprouts, Coca-Cola, Activision, Spotify, Aldo
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
email
phone
live support
training
tickets
General Info
A cloud-hosted customer service platform designed to allow faster, smarter case resolution. By providing a 360-degree view of each customer, this IT asset management solution enables businesses to quickly resolve issues, thereby driving better user experience and higher customer satisfaction.
All the data, information and experiences that we provided in this comparison were gathered from official company sites, advertising materials available online, actual experience from real clients as well as our personal direct use of each service by an expert. We pay a lot of attention to thoroughly study every product, as a result we not only analyze it internally, but we also correlate our observations with opinions of other people from the B2B community.
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