What is better BoldChat or Vivantio? We are here to streamline the cumbersome process of reviewing Customer Support Software products for you. For example, on this page you can look at the overall performance of BoldChat (7.2) and compare it with the overall performance of Vivantio (8.4). It's also possible to match their overall user satisfaction rating: BoldChat (100%) vs. Vivantio (93%).
Furthermore, you can read their functions thoroughly to see which product can better tackle your company’s requirements. Generally, any B2B software must let you to comfortably view the big picture, all the while giving you easy access to the details.
People who are pressed for time or could use a Customer Support Software advice from our team might want to investigate these top choices for this year: Zendesk, Freshdesk Omni, Freshdesk.
BoldChat’s Integration API allows you to connect with a wide range of external apps (such as CRM/Ticketing, etc.) and build powerful integrations between them.
BoldChat offers live communication software including chat, email management, and click to call tools to help businesses control customer interactions and boost website sales.
Aside from full API and custom webhooks, Vivantio offers integrations with these applications:
Azure Directory Sync
Azure DevOps (VSTS)
JIRA
TFS
Okta
SCIM Provisioning
Salesforce
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Tesco Mobile, RAC, NHS, Toshiba, Porsche
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
email
phone
live support
training
tickets
General Info
A powerful yet easy-to-use, flexible service management tool to help you provide great customer service. It offers extensive automation, customization, self-service portals, and comprehensive reporting tools at prices that are right for your needs.
It may not always be sufficient to just compare BoldChat and Vivantio with each other. Even though useful features, pricing plans and user reviews are all crucial and should be considered when making a final choice, you should also take a look at the recognition and awards merited by every product. Very often a less dominant solution may turn out to be a great choice that was distinguished with industry awards such as our Experts’ Choice Award which proves that regardless of smaller market popularity it’s a worthy rival to the solutions that rule the market.
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FinancesOnline is available for free for all business professionals interested in an efficient way to find top-notch SaaS solutions. We are able to keep our service free of charge thanks to cooperation with some of the vendors, who are willing to pay us for traffic and sales opportunities provided by our website. Please note, that FinancesOnline lists all vendors, we’re not limited only to the ones that pay us, and all software providers have an equal opportunity to get featured in our rankings and comparisons, win awards, gather user reviews, all in our effort to give you reliable advice that will enable you to make well-informed purchase decisions.
