What is better PlayVox or Pipedrive? Getting the suitable Customer Support Software product is as straightforward as evaluating the strong and weak characteristics and terms offered by PlayVox and Pipedrive. Here you can also match their general scores: 8.4 for PlayVox vs. 9.4 for Pipedrive. Or you can verify their general user satisfaction rating, 91% for PlayVox vs. 100% for Pipedrive.
We suggest that you take some time to study their specific functions and decide which one is the better option for your organization. Likewise, don’t forget to consider your company’s or industry’s special situation, for example, a multilingual software for a global company or a mobile version to help you work in the field.
If you have to quickly locate the optimal Customer Support Software according to our experts we recommend you try out the following services: Freshdesk Omni, Freshdesk, Zendesk.
PlayVox integrates with the following business systems and applications:
Salesforce
Zendesk
Five9
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Google, Neustar, Thumbtack, XBOX ONE
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
email
phone
live support
training
tickets
General Info
PlayVox is a provider of call center quality assurance, training, and collaboration software for multiple channels including live chat, phone calls, emails, and social media.
Pipedrive is the winner of our Expert's Choice Award. It is a personal sales manager for small, medium-sized, and large businesses that lets you close more deals and improve sales. Built by both salespeople and web developers, it is a practical easy-to-use tool that people with varying tech-savviness can instantly use.
No Customer Support Software will be able to cover all the needs of a specific team. Though main features of PlayVox and Pipedrive are obviously a priority you should also thoroughly study the integrations offered by each product. In many cases you will already be using other types of B2B software in your company and it’s definitely better to opt for software that integrate well with each other. With that approach you will be able to be certain of a smooth exchange of information between your teams and apps, which can considerably reduce time spent on migrating between one product and the next.
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