Centrical
Pricing Model
Pricing Model
Free
Monthly payment
One-time payment
Annual Subscription
Quote-based
List of Features
List of Features
- Quality Assurance
- Phone calls, live chat, email and social media support
- Performance analysis
- Training and coaching
- Reward and recognition system
- Team communication
- Surveys
- Analytics
- Eliminates spreadsheets and need for multiple software
- Connectors for better integration and Rest based Open API
- iOS App
Pricing Info
Pricing Info
These are the plans, SMB and enterprise pricing details of PlayVox:
QA Standard: $25/user/month (billed annually) + $3,000 one-time onboarding fee
- QA Management Platform
- Coaching
- Recognition
- Team Communication
- Analytics
QA Pro: $35/user/month + $5,000 one-time onboarding fee
- 1 Add-On
- Performance Management
- Quality Management Platform
- Coaching
- Recognition
- Team Communication
- Analytics
QA Enterprise: $45/user/month + $7,000 one-time onboarding fee
- SSO/Active Directory
- Logical Firewall
- Multi-site/tenant management
- All Add-Ons
- Performance Management
- Quality Management Platform
- Coaching
- Recognition
- Team Communication
- Analytics
Integrations
Integrations
PlayVox integrates with the following business systems and applications:
- Salesforce
- Zendesk
- Five9
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Google, Neustar, Thumbtack, XBOX ONE
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
phone
live support
training
tickets
General Info
PlayVox is a provider of call center quality assurance, training, and collaboration software for multiple channels including live chat, phone calls, emails, and social media.
Company Email
sales@playvox.com
Contact No.
Company's Address
440 N. Wolfe Rd
Sunnyvale, CA 94085
USA
PlayVox Comparisons
Popular PlayVox Alternatives
Pricing Model
Free
Monthly payment
One-time payment
Annual Subscription
Quote-based
List of Features
- Analytics
- API
- Collaboration Tools
- CRM Integration
- Dashboards
- eCommerce Integration
Pricing Info
Centrical enterprise pricing details are available only upon request. Please contact the company for more information.
Integrations
Centrical integrates with the following business systems and applications:
- Salesforce Chatter
- Microsoft Dynamics
- Microsoft
- Jive
- Yammers
- SumTotal
- Salesforce
- SharePoint
- BMC Software
- KANA
- Zendesk
- Verint
- Cornerstone
- SAP
- Oracle
- Atlassian
- Amdocs
- Avaya
- Moodle
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Microsoft, HP, PayPal, eBay
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
phone
live support
training
tickets
General Info
Centrical is a gamification platform designed for sales, customer service, and employee training and development.
Company Email
info@gameffective.com
Contact No.
Company's Address
Centrical
3440 Toringdon Way Suite 205
Charlotte, North Carolina 28277
USA
Centrical Comparisons
Popular Centrical Alternatives
Every time you test various Gamification Platforms services you shouldn’t simply explore their features list and available pricing packages. Keep in mind the software should be meeting your needs and company so the more flexible their offer the better. Learn which OSes are supported by PlayVox and Centrical and make sure you will obtain mobile support for whichever devices you use in your company. You should also find out which languages and countries are supported, as this could be a key element for many companies.
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