What is better Pipedrive or Helprace? When looking for the appropriate Customer Support Software for your enterprise our recommendation is that you evaluate the characteristics, pricing, and other essential info about the product and vendor. Here, you can check the parallels and disparities between Pipedrive (overall score at 9.4 and user satisfaction at 100%) and Helprace (overall score at 8.0 and user satisfaction at 90%).
You may also check out their specific modules, like services, plans, rates, terms and conditions, etc. Similarly, analyze the terms closely for information on hidden fees, like, setup cost, separate helpdesk support, upgrade fees, storage fees, and more.
Right now, the most popular products in our CRM Software category are: Freshsales, HubSpot Smart CRM, Salesforce CRM.
Pipedrive is the winner of our Expert's Choice Award. It is a personal sales manager for small, medium-sized, and large businesses that lets you close more deals and improve sales. Built by both salespeople and web developers, it is a practical easy-to-use tool that people with varying tech-savviness can instantly use.
Helprace is built only for SMBs, so it doesn’t offer an enterprise pricing plan. It provides six SMB pricing plans for you to choose from. Here are the details of each plan:
A suite of integrated helpdesk solutions that integrates ticketing, online community building, and knowledge base management to enhance customer service.
If you test various Customer Support Software apps you shouldn’t simply analyze their list of features and available pricing plans. Consider that the service should be meeting your standards and business so the more flexible their offer the better. Find our which systems are supported by Pipedrive and Helprace and make sure you will get mobile support for whichever devices you work on in your company. You should also examine which languages and geographies are supported, as this could be a critical factor for many firms.
Page last modified
Why is FinancesOnline free?
FinancesOnline is available for free for all business professionals interested in an efficient way to find top-notch SaaS solutions. We are able to keep our service free of charge thanks to cooperation with some of the vendors, who are willing to pay us for traffic and sales opportunities provided by our website. Please note, that FinancesOnline lists all vendors, we’re not limited only to the ones that pay us, and all software providers have an equal opportunity to get featured in our rankings and comparisons, win awards, gather user reviews, all in our effort to give you reliable advice that will enable you to make well-informed purchase decisions.
