Compare Helprace vs. LiveChatFinding the suitable Customer Support Software product is as simple as evaluating the solid and low functionalities and terms offered by Helprace and LiveChat. Here you can also match their all round scores: 8.0 for Helprace vs. 8.1 for LiveChat. Or you can check their general user satisfaction rating, 90% for Helprace vs. 96% for LiveChat. We suggest that you take some time to review their unique features and figure out which one is the better choice for your business. What’s more keep in mind to factor in your company’s or industry’s special situation, for instance, a multilingual software for a global team or a mobile platform to help you work on the go. Users who are pressed for time or want a Customer Support Software recommendation from our team may want to try out these top choices for the current year: Salesforce Essentials, Zendesk, Freshdesk.
|Monthly payment | Annual Subscription||Monthly payment | Annual Subscription|
Helprace is a cloud-based customer service service developed for businesses that are searching for a way to build a connection with their customers.
Full-features live chat and help desk solution for customer service and support.
|Boom Box, Life Launchr, Automation Machine||Adobe, Pizza Hut, CBS|
|Types of Support|
Types of Support
No information available.
It is possible to connect your favorite tools to LiveChat using integrations. This opens up a ton of new possibilities. For example, you can save leads in your Salesforce directly from chat or get more newsletter subscribers for your MailChimp mailing lists from the pre-chat survey. Some integrations allow the use of certain tools or services straight from the LiveChat app.
They are categorized in various types:
|Learn more about Helprace pricing||Learn more about LiveChat pricing|
|English, Europe, Asia, Australia, China, Germany, India, Japan, Latin America, Middle-East||English, Chinese, German, Japanese, Spanish, French, Russian, Italian, Dutch, Portugese, Polish, Turkish, Swedish|
| 8010 Woodland Center Blvd|
Tampa, FL, 33614
| 405 North Street|
Chapel Hill, NC 27514
United States of America
|Small Business | Large Enterprises | Medium Business | Freelancers||Small Business | Large Enterprises | Medium Business | Freelancers|
Helprace provides two pricing plans and a free version of the service. Users have the option to subscribe to monthly or annual billing. A 30-day free trial is available for all plans.
Targeted: $10/agent/month (monthly) or $9/agent/month (yearly)
Targeted: $20/agent/month (monthly) or $18/agent/month (yearly)
LiveChat offers the following SMB and enterprise pricing packages for users to choose from. A 30-day free trial is also available. Give the details a look, and select the best plan for your business.
Starter Plan: $16 per seat/month billed annually (or $19 billed monthly) Ideal for small office/home office
Team Plan: $33 per seat/month billed annually (or $39 billed monthly) Ideal for full-time support team
Business Plan: $50 per seat/month billed annually (or $59 billed monthly) Ideal for customer service department
Enterprise Plan: $149 per seat/month billed only annually Ideal for Fortune 500 companies
|877-744-1221||1 (919) 636-4677|
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You don’t want just a wide array of features and adjustable pricing plans from a credible Customer Support Software. Almost as significant as core features is a trustworthy customer support. You want to ensure that in a situation where you have any questions about Helprace or LiveChat, or you face some problems, or perhaps you’ll want to request a certain update or feature useful to your company you can rely on a responsive and helpful customer support. Check out if services such as phone support, tickets or live chat are provided. What is more, it’s a big plus if you can enjoy personal training or at least a knowledge base you can use.