What is better PhoneBurner or Zendesk Chat? We are here to streamline the cumbersome process of contrasting Customer Support Software products for you. In particular, on this page you can examine the overall performance of PhoneBurner (8.8) and compare it with the overall performance of Zendesk Chat (8.5). You may also match their overall user satisfaction rating: PhoneBurner (100%) vs. Zendesk Chat (100%).
Likewise, study their capabilities carefully to see which product can better deal with your company’s needs. In general, any business solution must let you to immediately see the big picture, at the same time giving you quick access to the details.
As of now, the leading services in our Call Center Software category are: Zendesk, Freshdesk Contact Center, JustCall.
In addition to native integrations with Salesforce, HubSpot and Zapier, their partner Pie-Sync facilitates integrations with 100+ top CRMs and apps like Microsoft Dynamics, Pipedrive, Infusionsoft, Mailchimp, Zoho, Sugar CRM and others.
A web-based power dialer that speeds up and streamlines the outbound calling process. PhoneBurner has a contact manager feature built into the system, which automatically organizes imported leads in preparation for the calling process. Using the contact manager feature, sales can create a priority list by category, custom tags, etc.
Both PhoneBurner and Zendesk Chat were evaluated by a team of reliable B2B experts who prepared a full analysis of all core aspects of each app. Their ultimate score was calculated using our unique SmartScore algorithm that provides a separate partial score to every factor including: main features, customer support, mobile support, security, customer satisfaction as well as market presence. Here at FinancesOnline we know useful features are not the only aspect essential to a business so we make an effort to pay attention to all sides of a service before calculating its final rating.
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FinancesOnline is available for free for all business professionals interested in an efficient way to find top-notch SaaS solutions. We are able to keep our service free of charge thanks to cooperation with some of the vendors, who are willing to pay us for traffic and sales opportunities provided by our website. Please note, that FinancesOnline lists all vendors, we’re not limited only to the ones that pay us, and all software providers have an equal opportunity to get featured in our rankings and comparisons, win awards, gather user reviews, all in our effort to give you reliable advice that will enable you to make well-informed purchase decisions.
