phone.systems
Pricing Model
Pricing Model
Free
Monthly payment
One-time payment
Annual Subscription
Quote-based
List of Features
List of Features
- Multi-Zone Time Router
- Voice Menu
- Caller ID Routing
- Unified VoiceEmail
- Text To Speech and Audio Playback
- Real-Time Notifications
- Queues
- Call Recording
- Virtual Conference Rooms
- Unique Drag-and-Drop Web Interface
- Flexibility and Scalability
- Bring Your Own Device
- Connect Existing IP Phones, Softphones, SIP Trunks, and VoIP-enabled software/hardware
- Choose Your Own Telephony Provider
Pricing Info
Pricing Info
Alongside its free edition, phone.systems offers several SMB and enterprise pricing plans for all users to choose from. The plans are available through a monthly or annual subscription, and the pricing varies based on the edition you’re going to purchase and the features you want to include.
In addition, If your organization is a service provider, please contact the company and ask for a custom quote. Meanwhile, here are the details for phone.systems’ SMB and enterprise pricing plans:
Free
- $0
- Call Center
- API
Basic
- $2/User/Mo. – Billed Monthly
- $20/User/Yr. – Billed Annually
- Call Center
- API
Business
- $5/User/Mo. – Billed Monthly
- $50/User/Yr. – Billed Annually
- phone.systems
- CAll Center
- API
Enterprise
- $10/User/Mo. – Billed Monthly
- $100/User/Yr. – Billed Annually
- phone.systems
- CAll Center
- API
- CRM Integration
- Co-Branding
For Service Providers
- Please contact the vendor, and ask for a quote.
Integrations
Integrations
phone.systems supports integration with existing CRM systems, IP Phones and softphones, SIP trunks, and VoIP-enabled hardware and applications.
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Granstream Networks, Coriolis Enterprise, Convergia
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
phone
live support
training
tickets
General Info
An advanced, flexible, and scalable cloud-based telephony solution that permits organizations and companies to apply various strategies for routing calls automtically, create virtual conference rooms, and access other powerful features that help them increase business efficiency, connect workers and customers across global locations, and remove the barriers associated with the traditional phone system.
Company Email
sales@didww.com
Contact No.
Company's Address
DIDWW Ireland Limited
10/13 Thomas Street
The Digital Hub
Dublin 8, Ireland
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Pricing Model
Free
Monthly payment
One-time payment
Annual Subscription
Quote-based
List of Features
- Active browser sharing w/ form fill
- Agent efficiency
- Chat
- Deploy across unlimited domains
- Email management
- Integrated SMS
- Integrated workspace
- Live chat
- Mobile engagement
- Passive browsing sharing
- Reporting engine and scheduler
- SMS management
- Supervisor dashboard
- Twitter management
- Web-based chat reporting
Pricing Info
BoldChat offers three plans:
Pro: Starting at $599 agent/year
- Unlimited live chat with no hidden fees
- Fully customizable without re-implementing html code
- Works out-of-the-box with mobile and desktop browsers
- Proactively engage visitors
- Real-time skill routing
- Comprehensive reporting
- 24/7 product support
Premier: Contact the vendor for a quote
- Everything in Pro, plus:
- Advanced canned messaging options to boost operator efficiencies
- Supports auto assignment and distribution of chats across large teams and many deployments
- Advanced agent reporting
- Salesforce® integration module
Enterprise: Contact the vendor for a quote
- Everything in Pro & Premier, plus:
- Put live chat in your apps via the Mobile SDK (iOS and Android)
- Manage multiple channels: live chat (web, iOS and Android) plus email, SMS and Twitter
- Real-time supervisor dashboard
- Robust APIs to extend BoldChat into 3rd party systems
- Single sign-on integration
Integrations
BoldChat’s Integration API allows you to connect with a wide range of external apps (such as CRM/Ticketing, etc.) and build powerful integrations between them.
BoldChat supports the following integrations:
- Salesforce
- Active Assist
- LogMeIn Rescue
- GeoFluent by Lionbridge
- Google Analytics
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Abt Electronics, Miyachi Unitek Corporation, Vornado, SalesNexus
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
phone
live support
training
tickets
General Info
BoldChat offers live communication software including chat, email management, and click to call tools to help businesses control customer interactions and boost website sales.
Company Email
support@boldchat.com
Contact No.
Company's Address
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Please keep in mind that while both phone.systems and BoldChat may offer an outstanding range of features every software could be designed for a different business size. If you are analyzing various solutions you may want to give some attention to a company size they are meant for. Some features could scale up with no problem for huge enterprises but if you own a small or mid-sized business it’s usually more sensible to avoid paying for customized features that you might never use.
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