What is better phone.systems or ScreenConnect? Today’s enterprises require the most effective Customer Support Software product to continue to be competitive. On this page we help you with choosing the right product, by allowing you to assess phone.systems and ScreenConnect down to the very details of their individual features.
It is also possible to make use of our overall scoring values, which rate the software general quality and performance. phone.systems got a 7.5 score, while ScreenConnect has a score of 9.0. Likewise, you can compare their general user satisfaction rating: 100% (phone.systems) against 96% (ScreenConnect). Bear in mind to opt for the software that best addresses your most crucial needs, not the software with the most robust features.
Those of you who are pressed for time or want a Business Phone Systems advice from our team might want to take a look at these top choices for the current year: Axon Virtual PBX, RingCentral, Comcast Business VoiceEdge®.
Alongside its free edition, phone.systems offers several SMB and enterprise pricing plans for all users to choose from. The plans are available through a monthly or annual subscription, and the pricing varies based on the edition you’re going to purchase and the features you want to include.
In addition, If your organization is a service provider, please contact the company and ask for a custom quote. Meanwhile, here are the details for phone.systems’ SMB and enterprise pricing plans:
An advanced, flexible, and scalable cloud-based telephony solution that permits organizations and companies to apply various strategies for routing calls automtically, create virtual conference rooms, and access other powerful features that help them increase business efficiency, connect workers and customers across global locations, and remove the barriers associated with the traditional phone system.
ScreenConnect (formerly ConnectWise ScreenConnect) offers a free license to single technicians, and three SMB/enterprise pricing plans for larger teams. Here are the details:
Single Tech License – Free
1 Session per Tech
3 Access Agents
Remote Support
ONE – $27/month (billed annually)
All features from the free plan
1 Session per Tech
10 Access Agents
Remote Meetings
Branding and Customization
File Transfer
Remote Printing
Remote Toolbox
STANDARD (Multiple Tech License) – $42/month (billed annually)
All features from ONE
Up to 3 Sessions Per Tech
Unlimited Access Agents
Mobile Technician Support
Expanded Chat Options
Remote Command Line
Wake on LAN
PRO (Multiple Tech License) – $52/month (billed annually)
At the moment, ScreenConnect offers a streamlined integration with ConnectWise Automate.
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Jon Rosen Systems
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
email
phone
live support
training
tickets
General Info
ScreenConnect is a software app that gives you an enriched remote control experience and helps you resolve customer inquiries efficiently and without delay. Aside from helping reps provide efficient remote support, the software also includes collaboration features that let users exchange files and work simultaneously on one task.
You shouldn’t expect exclusively a broad set of useful tools and flexible pricing packages from a reliable Customer Support Software. Almost as significant as core features is a top-notch customer support. You want to ensure that when you have any questions about phone.systems or ScreenConnect, or you run into a problem, or maybe you’ll need to request a certain revision or feature useful to your business you can rely on a responsive and helpful customer support. Check out if options such as phone support, tickets or live chat are offered. Additionally, it’s a big plus if you can enjoy individual training or at least a knowledge base you can use.
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FinancesOnline is available for free for all business professionals interested in an efficient way to find top-notch SaaS solutions. We are able to keep our service free of charge thanks to cooperation with some of the vendors, who are willing to pay us for traffic and sales opportunities provided by our website. Please note, that FinancesOnline lists all vendors, we’re not limited only to the ones that pay us, and all software providers have an equal opportunity to get featured in our rankings and comparisons, win awards, gather user reviews, all in our effort to give you reliable advice that will enable you to make well-informed purchase decisions.
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