What is better phone.systems or Vivantio? There is a wide range of Customer Support Software products available for businesses right now. The best way to find out which one fits your needs best is to examine them side by side. As an example, here you can review phone.systems and Vivantio for their overall score (7.5 vs. 8.4, respectively) or their user satisfaction rating (100% vs. 93%, respectively).
It’s also possible to check their features and pricing terms as well as other useful details below. When matching products make sure to examine their related features and mark their differences to get a clearer picture of both deals. Similarly, bear in mind to evaluate secondary factors such as security, backup, usability, and customer service.
In case you you have to quickly decide on the top Business Phone Systems according to our experts we suggest you check out the following products: Comcast Business VoiceEdge®, RingCentral, Axon Virtual PBX.
Alongside its free edition, phone.systems offers several SMB and enterprise pricing plans for all users to choose from. The plans are available through a monthly or annual subscription, and the pricing varies based on the edition you’re going to purchase and the features you want to include.
In addition, If your organization is a service provider, please contact the company and ask for a custom quote. Meanwhile, here are the details for phone.systems’ SMB and enterprise pricing plans:
An advanced, flexible, and scalable cloud-based telephony solution that permits organizations and companies to apply various strategies for routing calls automtically, create virtual conference rooms, and access other powerful features that help them increase business efficiency, connect workers and customers across global locations, and remove the barriers associated with the traditional phone system.
Aside from full API and custom webhooks, Vivantio offers integrations with these applications:
Azure Directory Sync
Azure DevOps (VSTS)
JIRA
TFS
Okta
SCIM Provisioning
Salesforce
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Tesco Mobile, RAC, NHS, Toshiba, Porsche
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
email
phone
live support
training
tickets
General Info
A powerful yet easy-to-use, flexible service management tool to help you provide great customer service. It offers extensive automation, customization, self-service portals, and comprehensive reporting tools at prices that are right for your needs.
It may not always be enough to just compare phone.systems and Vivantio against each other. While reliable features, pricing plans and customer experience are all important and should be taken into account when making a final decision, you should also take a look at the recognition and awards merited by each app. Very often a less popular solution may turn out to be an excellent choice that was a winner of many SaaS awards such as our Supreme Software Award which reveals that in spite of lesser market popularity it’s a worthy rival to the solutions that rule the market.
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