What is better phone.systems or Vivantio? With various functionalities, pricing, conditions, and more to compare, determining the best Customer Support Software for your organization is challenging. But making use of our system, it's easy to match the characteristics of phone.systems and Vivantio including their general rating, respectively as: 7.5 and 8.4 for overall score and 100% and 93% for user satisfaction.
You can also compare them feature by feature and see which program is a more effective fit for your business. Don’t forget to get a trial version first before getting a plan to experience how the solution works in real scenarios.
At the moment, the most significant products in our Business Phone Systems category are: RingCentral, Comcast Business VoiceEdge®, Axon Virtual PBX.
Alongside its free edition, phone.systems offers several SMB and enterprise pricing plans for all users to choose from. The plans are available through a monthly or annual subscription, and the pricing varies based on the edition you’re going to purchase and the features you want to include.
In addition, If your organization is a service provider, please contact the company and ask for a custom quote. Meanwhile, here are the details for phone.systems’ SMB and enterprise pricing plans:
An advanced, flexible, and scalable cloud-based telephony solution that permits organizations and companies to apply various strategies for routing calls automtically, create virtual conference rooms, and access other powerful features that help them increase business efficiency, connect workers and customers across global locations, and remove the barriers associated with the traditional phone system.
Aside from full API and custom webhooks, Vivantio offers integrations with these applications:
Azure Directory Sync
Azure DevOps (VSTS)
JIRA
TFS
Okta
SCIM Provisioning
Salesforce
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Tesco Mobile, RAC, NHS, Toshiba, Porsche
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
email
phone
live support
training
tickets
General Info
A powerful yet easy-to-use, flexible service management tool to help you provide great customer service. It offers extensive automation, customization, self-service portals, and comprehensive reporting tools at prices that are right for your needs.
You shouldn’t expect exclusively a broad set of useful tools and flexible pricing plans from a credible Customer Support Software. Almost as important as key features is a quality customer support. You want to ensure that if you have any questions about phone.systems or Vivantio, or you struggle with some problems, or maybe you’ll want to ask for a specific change or functionality beneficial to your company you can count on a responsive and helpful customer support. See whether options such as phone support, tickets or live chat are provided. What is more, it’s a major asset if you are able to enjoy personal training or at the very least an FAQ you can use.
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