What is better phone.systems or AVOXI Genius? Finding the suitable Customer Support Software product is as straightforward as evaluating the good and low functionalities and terms offered by phone.systems and AVOXI Genius. Here it's also possible to match their overall scores: 7.5 for phone.systems vs. 9.0 for AVOXI Genius. Or you can look at their general user satisfaction rating, 100% for phone.systems vs. 97% for AVOXI Genius.
We suggest that you spend some time to examine their differences and determine which one is the better choice for your business. What’s more keep in mind to take into account your company’s or industry’s special circumstances, for example, a multilingual solution for a global team or a mobile app to help you work on the go.
We did our best to prepare reviews of all popular Business Phone Systems services that you can find out there, but among them these three caught our special attention: RingCentral, Comcast Business VoiceEdge®, Axon Virtual PBX.
Alongside its free edition, phone.systems offers several SMB and enterprise pricing plans for all users to choose from. The plans are available through a monthly or annual subscription, and the pricing varies based on the edition you’re going to purchase and the features you want to include.
In addition, If your organization is a service provider, please contact the company and ask for a custom quote. Meanwhile, here are the details for phone.systems’ SMB and enterprise pricing plans:
An advanced, flexible, and scalable cloud-based telephony solution that permits organizations and companies to apply various strategies for routing calls automtically, create virtual conference rooms, and access other powerful features that help them increase business efficiency, connect workers and customers across global locations, and remove the barriers associated with the traditional phone system.
AVOXI Genius primarily supports computer telephony integration, including integration with third-party apps and protocols such as:
Salesforce
Microsoft Dynamics
Zoho CRM
CRM solutions
Two-Way Data Synchronization
APIs and SDKs
Reporting API
Integrations API
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Island Outpost, Argos Assistance, SHR Global
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
email
phone
live support
training
tickets
General Info
An efficient, affordable, and user-friendly web-based contact center platform that allows businesses to better manage their communications using innovative tools like IVR and ACD. This lightweight platform is designed for the use of SMEs and large enterprises. It has a robust quality management module with a call scoring feature.
Please keep in mind that even though both phone.systems and AVOXI Genius may offer a top quality range of features every software may be created for a different company size. If you are analyzing various solutions you should give some attention to a company type they are aimed at. Some features could scale up efficiently for big enterprises but if you own a small or mid-sized business it’s usually better to refrain paying for advanced functionalities that you may never use.
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