What is better AVOXI Genius or Pipedrive? When you need a reliable Customer Support Software product for your organization you have to invest time and compare various solutions. It doesn’t have to be difficult, and can be as easy as matching their functions in a table like the one below. You will also get a good idea how each product operates. For instance, on this page you can check AVOXI Genius’s overall score of 9.0 and compare it against Pipedrive’s score of 9.4; or AVOXI Genius’s user satisfaction level at 97% versus Pipedrive’s 100% satisfaction score.
The comparison will help you see the pros and cons of each application, and make up your mind on which one fits you requirements better. On top of the main features, the solution that’s simple to grasp and use is always the better product.
In the event you want to quickly find the best Call Center Software according to our experts we advise you take a look at these services: JustCall, Zendesk, Freshdesk Contact Center.
AVOXI Genius primarily supports computer telephony integration, including integration with third-party apps and protocols such as:
Salesforce
Microsoft Dynamics
Zoho CRM
CRM solutions
Two-Way Data Synchronization
APIs and SDKs
Reporting API
Integrations API
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Island Outpost, Argos Assistance, SHR Global
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
email
phone
live support
training
tickets
General Info
An efficient, affordable, and user-friendly web-based contact center platform that allows businesses to better manage their communications using innovative tools like IVR and ACD. This lightweight platform is designed for the use of SMEs and large enterprises. It has a robust quality management module with a call scoring feature.
Pipedrive is the winner of our Expert's Choice Award. It is a personal sales manager for small, medium-sized, and large businesses that lets you close more deals and improve sales. Built by both salespeople and web developers, it is a practical easy-to-use tool that people with varying tech-savviness can instantly use.
Please pay attention to the fact that while both AVOXI Genius and Pipedrive may provide a reliable range of features each software could be designed for a different business size. If you are comparing features you may want to pay attention to a company size they are aimed at. Specific functionalities may scale up with no problem for large enterprises but if you have a small or mid-sized company it’s often better to stay away from paying for customized features that you might never actually use.
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