What is better AVOXI Genius or Connecteam? Finding the perfect Communications Software product is all about assessing numerous solutions and figuring out the top application for your specific needs. Our exclusive algorythm gives you a quick look at the general rating of AVOXI Genius and Connecteam. For all round quality and performance, AVOXI Genius scored 9.0, while Connecteam scored 9.0. On the other hand, for user satisfaction, AVOXI Genius earned 97%, while Connecteam earned 97%.
Below you can also check their functionalities, terms, plans, etc. to see which application will be more appropriate for your company. One critical aspect to assess is if the software lets you to enable/disable limitations on different types of users to limit the exposure of any critical company data.
Those of you who are pressed for time or want a Call Center Software recommendation from our team may want to examine these top choices for the current year: Zendesk, JustCall, Freshdesk Contact Center.
AVOXI Genius primarily supports computer telephony integration, including integration with third-party apps and protocols such as:
Salesforce
Microsoft Dynamics
Zoho CRM
CRM solutions
Two-Way Data Synchronization
APIs and SDKs
Reporting API
Integrations API
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Island Outpost, Argos Assistance, SHR Global
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
email
phone
live support
training
tickets
General Info
An efficient, affordable, and user-friendly web-based contact center platform that allows businesses to better manage their communications using innovative tools like IVR and ACD. This lightweight platform is designed for the use of SMEs and large enterprises. It has a robust quality management module with a call scoring feature.
Connecteam offers various business and enterprise pricing plans for operations, communications, and HR & skills hubs. It also offers a 14-day free trial.
Small Business Plan – $0
Free for up to 10 users, offering basic functionalities
Connecteam effectively integrates with Google applications and offers seamless compatibility with Google Calendar, facilitating streamlined scheduling processes. Additionally, the platform provides integration capabilities with:
QuickBooks Payroll (online + desktop)
Gusto
PayChex
Xero
Zapier
API
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
American Eagle Outfitters, Sodastream, Billabong
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
email
phone
live support
training
tickets
General Info
Connecteam is an all-in-one workforce solution with a complete suite of features for scheduling, payroll, productivity tracking, and communications. Through the Connecteam app, managers can put buisiness processes on autopilot to focus on business growtn and keep employees engaged. Mobile-first checklists, forms, and reports also help teams save time and improve productivity.
If you continue having doubts about which app will work best for your business it may be a sensible idea to investigate each service’s social metrics. These metrics are usually a way to see how popular each app is and how wide is its online presence. For instance, in case of Facebook AVOXI Genius has 566 likes on their official page while Connecteam profile is liked by 4598 users.
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