What is better AVOXI Genius or Acefone? You have so many Communications Software solutions in today’s market that deciding on the best product may be frustrating. On our comparison page, we let you compare the tool, stipulations, available plans, and more details of AVOXI Genius and Acefone.
It’s also possible to evaluate their score (9.0 for AVOXI Genius vs. 8.7 for Acefone) and user satisfaction level (97% for AVOXI Genius vs. 92% for Acefone). The scores and ratings give you an overall idea how both these software products perform. Moreover, find out if the solution can integrate with the company’s current business apps to promote greater productivity.
People who are pressed for time or could use a Call Center Software suggestion from our team might want to examine these top choices for this year: Freshdesk Contact Center, Zendesk, JustCall.
AVOXI Genius primarily supports computer telephony integration, including integration with third-party apps and protocols such as:
Salesforce
Microsoft Dynamics
Zoho CRM
CRM solutions
Two-Way Data Synchronization
APIs and SDKs
Reporting API
Integrations API
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Island Outpost, Argos Assistance, SHR Global
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
email
phone
live support
training
tickets
General Info
An efficient, affordable, and user-friendly web-based contact center platform that allows businesses to better manage their communications using innovative tools like IVR and ACD. This lightweight platform is designed for the use of SMEs and large enterprises. It has a robust quality management module with a call scoring feature.
Acefone integrates with the following applications and platforms:
Zoho CRM
Salesforce
HubSpot
Microsoft Dynamics 365
Bitrix24
Freshworks
Freshdesk
Pipedrive
Zendesk
SugarCRM
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
email
phone
live support
training
tickets
General Info
Acefone is an intuitive hosted phone system. It helps businesses focus on their priorities—be it sales, customer service, or remote collaboration—whether from the office or a digital workspace. Find success with solutions like free phone or virtual numbers, and features like call recording, virtual receptionist, and automated reports. All this and more from just $9.99 per user per month.
All the data, details and experiences that we shared in this table were taken from official vendor sites, promotional content available online, actual experience from real clients as well as our personal everyday use of each app by an expert. We put a lot of effort to comprehensively examine each product, as a result we not only test it internally, but we also compare our observations with experiences of other members from the B2B community.
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