What is better AVOXI Genius or iFax? You can use our scoring system to give you a general idea which Communications Software product is better for your company. For overall product quality, AVOXI Genius earned 9.0 points, while iFax gained 8.9 points. Meanwhile, for user satisfaction, AVOXI Genius scored 97%, while iFax scored 97%.
Information regarding their unique elements, tools, supported platforms, customer service, plus more are given below to help you get a more correct comparison. Don’t forget to get only the tools your business requires to avoid wasting money for tools which are redundant.
We realize that not all people have enough time to try out dozens of various products, so we came up with a list of recommendations that you may find useful. Our top choices for the Call Center Software category are: Zendesk, JustCall, Freshdesk Contact Center.
AVOXI Genius primarily supports computer telephony integration, including integration with third-party apps and protocols such as:
Salesforce
Microsoft Dynamics
Zoho CRM
CRM solutions
Two-Way Data Synchronization
APIs and SDKs
Reporting API
Integrations API
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Island Outpost, Argos Assistance, SHR Global
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
email
phone
live support
training
tickets
General Info
An efficient, affordable, and user-friendly web-based contact center platform that allows businesses to better manage their communications using innovative tools like IVR and ACD. This lightweight platform is designed for the use of SMEs and large enterprises. It has a robust quality management module with a call scoring feature.
iFax is currently available in to paid plans: Plus, and Professional. It also has a Free Plan, which is a good choice for occasional users. Below are more information on the platform’s paid plans:
Plus – $16.67 per month, billed annually
500 pages per month
1 fax number
3 cents per page
iOS, Android, Windows, and Mac apps
Superior fax quality
Professional – $25 per month, billed annually
All Plus features, plus
1,000 pages per month
1 cent per page
256-bit HIPAA compliant
Send unlimited sized faxes
Fax-to-Text conversions
Team collaboration and fax processing
Smart Folders with Google Drive/Dropbox
Annotate or eSign faxes documents
Fax by email
Developer API + Zapier Integration
24/7 live chat and phone support
Pricing for the Professional plan also depends on the fax numbers you choose. If you opt to use two fax numbers, for instance, the price goes up to $28.32 per month.
iFax currently offers integrations with Google Workspace, Microsoft, and Zapier. The platform also offers Developer API.
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Citibank, PWC, 3M
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
email
phone
live support
training
tickets
General Info
A secure, cloud-hosted faxing service that allows users to send faxes through computers and mobile devices. This versatile platform lets users send a wide variety of files, including documents, PDFs, and image files. Transmissions are also protected by military-grade encryption and compliant with regulatory standards like HIPAA and GLBA.
Company Email
support@ifaxapp.com
Contact No.
Company's Address
Suite 22 137
139 Brent Street
London, England
NW4 4DJ
Almost as crucial as useful features and client support quality are pricing plans provided by AVOXI Genius and iFax. Although price should not be the only aspect it’s without a doubt a key thing to think about. You should expect a flexible pricing plan that can be matched with your team size and effortlessly scaled up when your company grows. Make sure you don’t choose plans that have additional features that you won’t use and always make an effort to get in touch with the vendor directly as big companies can often benefit from special pricing. You should also check out a free trial or demo of each product to spend at least some time working with it. It’s a helpful experience that doesn’t need you to pay any money and provides you with a reliable overview of what it feels like to work with AVOXI Genius and iFax.
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