What is better AVOXI Genius or VIZOR? You have such a huge number of Customer Support Software alternatives in today’s state of that industry that selecting the best product is often overwhelming. On our comparison page, you can easily examine the functions, stipulations, available plans, and more details of AVOXI Genius and VIZOR.
You can compare their score (9.0 for AVOXI Genius vs. 8.0 for VIZOR) and user satisfaction level (97% for AVOXI Genius vs. 98% for VIZOR). The scores and ratings give you an overall idea how both of these software products perform. Moreover, find out if the application can integrate with the company’s current business apps to ensure greater productivity.
Our experts made sure to prepare reviews of all popular Call Center Software products offered out there, but among all the ones we reviewed these three deserved our special attention: Freshdesk Contact Center, JustCall, Zendesk.
AVOXI Genius primarily supports computer telephony integration, including integration with third-party apps and protocols such as:
Salesforce
Microsoft Dynamics
Zoho CRM
CRM solutions
Two-Way Data Synchronization
APIs and SDKs
Reporting API
Integrations API
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Island Outpost, Argos Assistance, SHR Global
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
email
phone
live support
training
tickets
General Info
An efficient, affordable, and user-friendly web-based contact center platform that allows businesses to better manage their communications using innovative tools like IVR and ACD. This lightweight platform is designed for the use of SMEs and large enterprises. It has a robust quality management module with a call scoring feature.
VIZOR offers basic and enterprise pricing options that vary according to cloud-based and on-premise services, the number of employees and integrations.
When you test different Customer Support Software services you shouldn’t simply analyze their features list and offered pricing packages. Consider that the solution should be matching your standards and team so the more flexible their offer the better. Check which systems are supported by AVOXI Genius and VIZOR and ensure you will obtain mobile support for whatever devices you use in your company. You should also examine which languages and geographies are supported, as this could be a key element for many businesses.
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