Parature
Pricing Model
Pricing Model
Free
Monthly payment
One-time payment
Annual Subscription
Quote-based
List of Features
List of Features
- Custom branded portal
- Customer self-service portal
- Customer surveys and feedback
- Guided workflows and actions
- Integrated live chat tool
- Knowledgebase search/suggest
- Mobile support portal
- Multichannel interaction management
- Multimedia-enhanced articles
- Multi-site content publishing options
- Parature Facebook portal
- Personalized support responses
- Ratings and related topics
- Search-optimized article content
- SEO optimization portal
- Social media support
- Ticket management
- Unified agent desktop
- Unified knowledgebase
Pricing Info
Integrations
Integrations
Parature supports the following integrations:
- Salesforce Sales Cloud
- Microsoft Dynamics CRM Online
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Coremetrics, Elsevier, ExtendMedia, Florida Virtual School, Hitachi Data Systems
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
phone
live support
training
tickets
General Info
Microsoft’s Parature platform helps to build knowledge, provide self-service support, and manage multi-channel interactions.
Company Email
support@parature.com
Contact No.
Company's Address
Parature Comparisons
Popular Parature Alternatives
Pricing Model
Free
Monthly payment
One-time payment
Annual Subscription
Quote-based
List of Features
- Multi-channel support
- Email Integration
- Issues Tracking
- CRM
- Knowledgebase
- Robust Searching
- Multi-Tasking
- Visual Workflows
- Reporting
- Mobile
Pricing Info
Contact PhaseWare directly to get more information about the pricing of PhaseWare Tracker. Users can also try a free trial por request a live demo.
Integrations
PhaseWare Tracker supports integration with Miscrosoft Outlook.
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Dexter + Chaney, PropertyInfo, American Messaging, Sacramento Public Library
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
phone
live support
training
tickets
General Info
PhaseWare Tracker is a customer support platform that enables businesses to streamline their workflows.
Company Email
Info@PhaseWare.com
Contact No.
Company's Address
1700 N. Redbud Blvd, Suite 190
McKinney, Texas 75069
PhaseWare Tracker Comparisons
Popular PhaseWare Tracker Alternatives
In the event you are still having second thoughts about which solution will perform best in your case it may be a sensible idea to investigate each service’s social metrics. These metrics are frequently an indicator of how popular each solution is and how large is its online presence.For example, if you look at Parature LinkedIn account you’ll learn that they are followed by 72 people. In case of PhaseWare Tracker the volume of followers on their LinkedIn page is 68.
Page last modified