What is better PhaseWare Tracker or Zendesk? It’s easy to our scoring system to give you a general idea which Customer Support Software product is will work better for your company. For overall product quality, PhaseWare Tracker earned 7.2 points, while Zendesk earned 9.7 points. At the same time, for user satisfaction, PhaseWare Tracker scored 99%, while Zendesk scored 98%.
Specifics of their functions, tools, supported platforms, customer service, etc. are available below to help you get a more accurate review. Remember to choose only the features your company needs so as not to waste money for functions that are unnecessary.
In case you you would like to quickly locate the more reliable according to our experts we advise you examine the following solutions: .
Zendesk integrates with the several business systems and applications. It has more than 600 integrations and apps. Here are some of them
123Contact Form
3CLogic
Agile CRM
AppGuru
Azuqua
Capsule CRM
Cisco CTI
ClickDesk Live Chat
Cloud Magic
Drupal
FreshBooks
Google Apps
Hootsuite
Infusionsoft
Joomla!
LiveChat
MailChimp
Microsoft Dynamics
Olark Live Chat
Podio
Shopify
SAP Business One
WordPress
Zoho CRM
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Vodafone, GILT, Shopify, Groupon, Gov. UK
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
email
phone
live support
training
tickets
General Info
Winner of our Supreme Software Award, Zendesk is a customer support solution that helps boost customer service and improve customer retention. The platform's modules include chat support, call center solutions, help desk applications, and knowledge base, so you'll cover all the bases of efficient customer services.
The products analyzed on this page are only a small sample of our complete Customer Support Software category and you should remember that there could be more desirable alternatives out there. If you want to ensure you make the wisest choice for your company we strongly encourage you to compare more products first. It may also be a good idea to consult our top 10 Customer Support Software ranking to find out which apps are at the moment the best ones and leaders in the market.
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