What is better PhaseWare Tracker or NinjaOne (Formerly NinjaRMM)? Choosing the right Customer Support Software for your company is complicated with various functions, options, and offers to check. However, using our review platform will help you to streamline the necessary steps by reading all major services in a single location.
As an illustration, you can compare PhaseWare Tracker and NinjaOne (Formerly NinjaRMM) for their tools and overall scores, in this case, 7.2 and 8.6, respectively. Similarly, you can check which one has higher general user satisfaction rating: 99% (PhaseWare Tracker) and 93% (NinjaOne (Formerly NinjaRMM)) to determine which software is better for your business. Don’t just buy the software with the most attractive price, but the software that offers the best value for your money.
We are aware that not all businesses have the time to test a large number of various solutions, so we came up with a list of suggestions that you may find useful. Our top choices for the category are: .
NinjaOne is a pay-as-you-go service. There are no long-term contracts or commitments on your part. You simply pay month-to-month for the number of devices you monitor. With NinjaOne, IT teams can manage all their endpoints and support end-users within one fast, modern, intuitive platform, improving technician efficiency and user satisfaction. The NinjaOne platform gives IT teams proactive monitoring, remote management, remote control, patch management, software management, IT asset management, backup, IT documentation, and IT service desk capabilities all in one:
Windows, Mac, VMWare and cloud monitoring and alerting
Remote management tools
OS and third-party application patch management
IT automation and scripting
custom branding
reporting
mobile app (iOS and Android)
API access
Flexible billing
Free concierge onboarding
Free training
Local support
Ninja + Remote Access + Antivirus
Everything in Ninja
One-click TeamViewer or Splashtop remote access + cloud RDP (Windows)
Integrated Bitdefender or webroot antivirus protection
NinjaOne integrates with the following business systems and applications:
Accelo
Autotask PSA
Bitdefender Gravity/Zone
BrightGauge
CloudBlue PSA
Computicate PSA
ConnectWise Control
ConnectWise Manage
HaloPSA
HarmonyPSA
IT Portal
IT Boost
IT Glue
Liongard
MSP360 Managed Backup
Malwarebytes Endpoint Protection
Narmada
N-able Passportal
PROMYS
OpenDNS
PageDuty
Passportal
RepairShopr
ScalePad
SherpaDesk
StorageCraft Cloud Backup
Slack
Splashtop Remote Support
TeamViewer
Webroot Business Endpoint Protection
Hyper V
VM ware
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Mitchell and Company, SidNetworks, Status Pros
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
email
phone
live support
training
tickets
General Info
NinjaOne unifies IT to simplify work for 35,000+ customers in 140+ countries.
The NinjaOne Unified IT Operations Platform delivers endpoint management, autonomous patching, backup, and remote access in a single console to improve efficiency, increase resilience, and reduce spend. By automating IT and managing all endpoints, organizations give employees a great technology experience to work faster, smarter, and easier while IT teams modernize and improve efficiency.
Every time you pick a solution that you think will work best for your team you shouldn’t only pay attention to what professionals have to say about it. In many cases individual experience with the software may be different, depending on specific preferences and requirements. That’s the reason why in our reviews we also offer our User Satisfaction Rating for every service to give you a quick impression of how real users of PhaseWare Tracker and NinjaOne (Formerly NinjaRMM) evaluate their contact with the service. Our algorithm is based on advanced analysis of product mentions on other websites, social networks as well as blogs, so you are going to receive a full and credible picture of what other users think about every product. In this example PhaseWare Tracker got a total satisfaction rating at 99% while for NinjaOne (Formerly NinjaRMM) 93% of users claim they had an enjoyable experience with it.
Page last modified
Why is FinancesOnline free?
FinancesOnline is available for free for all business professionals interested in an efficient way to find top-notch SaaS solutions. We are able to keep our service free of charge thanks to cooperation with some of the vendors, who are willing to pay us for traffic and sales opportunities provided by our website. Please note, that FinancesOnline lists all vendors, we’re not limited only to the ones that pay us, and all software providers have an equal opportunity to get featured in our rankings and comparisons, win awards, gather user reviews, all in our effort to give you reliable advice that will enable you to make well-informed purchase decisions.
