What is better PhaseWare Tracker or NinjaOne (Formerly NinjaRMM)? With various functions, pricing, details, and more to check, choosing the right Customer Support Software for your organization is tricky. But by working with our system, it's easy to match the functions of PhaseWare Tracker and NinjaOne (Formerly NinjaRMM) as well as their general score, respectively as: 7.2 and 8.6 for overall score and 99% and 93% for user satisfaction.
You can also assess them feature by feature and find out which software is a better fit for your business. Don’t forget to use a demo first prior to subscribing to get a firsthand experience how the program can benefit you in practical situations.
We know that not all businesses have the time to examine a wide range of different solutions, so we created a list of recommendations that you may find useful. Our top selections for the category are: .
NinjaOne is a pay-as-you-go service. There are no long-term contracts or commitments on your part. You simply pay month-to-month for the number of devices you monitor. With NinjaOne, IT teams can manage all their endpoints and support end-users within one fast, modern, intuitive platform, improving technician efficiency and user satisfaction. The NinjaOne platform gives IT teams proactive monitoring, remote management, remote control, patch management, software management, IT asset management, backup, IT documentation, and IT service desk capabilities all in one:
Windows, Mac, VMWare and cloud monitoring and alerting
Remote management tools
OS and third-party application patch management
IT automation and scripting
custom branding
reporting
mobile app (iOS and Android)
API access
Flexible billing
Free concierge onboarding
Free training
Local support
Ninja + Remote Access + Antivirus
Everything in Ninja
One-click TeamViewer or Splashtop remote access + cloud RDP (Windows)
Integrated Bitdefender or webroot antivirus protection
NinjaOne integrates with the following business systems and applications:
Accelo
Autotask PSA
Bitdefender Gravity/Zone
BrightGauge
CloudBlue PSA
Computicate PSA
ConnectWise Control
ConnectWise Manage
HaloPSA
HarmonyPSA
IT Portal
IT Boost
IT Glue
Liongard
MSP360 Managed Backup
Malwarebytes Endpoint Protection
Narmada
N-able Passportal
PROMYS
OpenDNS
PageDuty
Passportal
RepairShopr
ScalePad
SherpaDesk
StorageCraft Cloud Backup
Slack
Splashtop Remote Support
TeamViewer
Webroot Business Endpoint Protection
Hyper V
VM ware
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Mitchell and Company, SidNetworks, Status Pros
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
email
phone
live support
training
tickets
General Info
NinjaOne unifies IT to simplify work for 35,000+ customers in 140+ countries.
The NinjaOne Unified IT Operations Platform delivers endpoint management, autonomous patching, backup, and remote access in a single console to improve efficiency, increase resilience, and reduce spend. By automating IT and managing all endpoints, organizations give employees a great technology experience to work faster, smarter, and easier while IT teams modernize and improve efficiency.
Both PhaseWare Tracker and NinjaOne (Formerly NinjaRMM) were reviewed by a panel of independent B2B experts who conducted a thorough study of all important elements of each product. Their ultimate rating was calculated with unique SmartScore system which calculates a separate partial score to every factor like: main features, client support, mobile device support, security, user satisfaction and market presence. We realize useful features are not the only aspect essential to a company so we do our best to pay attention to all aspects of a app prior to coming up with its final rating.
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