What is better PhaseWare Tracker or Vivantio? A good way to find the appropriate Customer Support Software product for your firm is to compare the solutions against each other. Here you can compare PhaseWare Tracker and Vivantio and see their capabilities compared in detail to help you select which one is the more effective product.
Also, you can examine their overall ratings, for instance: overall score (PhaseWare Tracker: 7.2 vs. Vivantio: 8.4) and user satisfaction (PhaseWare Tracker: 99% vs. Vivantio: 93%). Check their differences and similarities and discover which one outperforms the other. Moreover, anticipate the state of what your business will be in years to come; will your business outgrow the app in the next couple of years?
In the event you would like to quickly locate the best according to our review team we recommend you check out these products: .
Aside from full API and custom webhooks, Vivantio offers integrations with these applications:
Azure Directory Sync
Azure DevOps (VSTS)
JIRA
TFS
Okta
SCIM Provisioning
Salesforce
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Tesco Mobile, RAC, NHS, Toshiba, Porsche
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
email
phone
live support
training
tickets
General Info
A powerful yet easy-to-use, flexible service management tool to help you provide great customer service. It offers extensive automation, customization, self-service portals, and comprehensive reporting tools at prices that are right for your needs.
In case you continue having second thoughts about which app will perform best for your business it might be a sensible idea to investigate each service’s social metrics. Such metrics are frequently a sign of how popular each app is and how large is its online presence. For example PhaseWare Tracker Twitter account has currently 1091 followers. At the same time Vivantio Twitter is followed by 70 people.
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