BMC FootPrints
Pricing Model
Pricing Model
Free
Monthly payment
One-time payment
Annual Subscription
Quote-based
List of Features
List of Features
Oxygen Express Help Desk
- 100% Web Based Interface
- Easily Configurable
- Manage Service Level Agreements
- Knowledge Base
- Incident & Problem Management
- Help Desk Reports
- Multi-Site Support
- Single Sign on
- Automate Processes with Business Routing Rules
- Fast Deployment
- Comprehensive History and Audit Trail
Oxygen Team Help Desk
- 100% Web Based
- Incident & Event Manager
- Email to Ticket Creation
- Customer Self Service Portal
- Service Level Agreement Manager
- Advanced Report Writer
- Business Process Mapping
- Automatic Routing Rules
- Problem & Change Management
- Change Management
- Software and Hardware License Management
- Asset Management
Oxygen Enterprise Help Desk
- 100% Web Based
- Multi-Site Help Desk
- Customer Self Service Portal
- Single Sign-On Active Directory
- SLA Manager
- Software License Manager
- Email to Ticket creation
- Business Process Mapping
- Routing Rules Automation
- CMDB (Change Management Database)
- Release and Configuration Management
- Integration Services
Pricing Info
Pricing Info
Oxygen Help Desk can be acquired via standard perpetual licensing or as a SaaS via monthly subscription.
Standard Perpetual license – starts at £895
- Users own the software outright and can be installed in the user’s data center or in Oxygen’s own hosted data center.
On-Demand Saas – start at £25 per operator per month
- Just subscribe and pay a monthly fee to enjoy Oxygen Help Desk as a fully hosted SaaS product.
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Leonard Cheshire, Virggin Holidays, Domino's Pizza, Rexam
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
phone
live support
training
tickets
General Info
Oxygen Help Desk provides businesses with total visibility of the lifecycles of their support incidents.
Company Email
oxygensupport@SSH-group.com
Contact No.
Company's Address
Kilnbrook House
Rose Kiln Lane
Reading
Berkshire
RG2 0BY
United Kingdom
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Pricing Model
Free
Monthly payment
One-time payment
Annual Subscription
Quote-based
List of Features
- Incident and problem management
- Visualization and reporting
- Knowledge management
- Mobile access
- Executive dashboards and business analytics
- Strong user community
Pricing Info
Request a quote directly from BMC FootPrints to get more pricing details.
Integrations
EasyVista offers integration with the following business systems and applications:
- Bomgar
- Cherwell Support
- Flycast
- Single Sign-On
- Jalasoft
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Cisco, Marriot, Duke Energy
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
phone
live support
training
tickets
General Info
BMC is a global leader in software solutions that help IT transform traditional businesses into digital enterprises for the ultimate competitive advantage.
Company Email
education@bmc.com
Contact No.
Company's Address
2103 CityWest Boulevard
Houston, Texas 77042
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All the data, facts and statistics that we provided in this comparison were collected from official company sites, advertising content available online, actual experience from real clients as well as our own hands-on use of each solution by an expert. We do our best to thoroughly test each service, therefore we not only analyze it ourselves, but we also compare our results with views of other users from the B2B community.
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