What is better OTRS or Pipedrive? If you wish to have a easy way to decide which Customer Support Software product is better, our exclusive algorythm gives OTRS a score of 8.4 and Pipedrive a score of 9.4 for overall quality and performance. Furthermore, OTRS is rated at 99%, while Pipedrive is rated 100% for their user satisfaction level.
You can also evaluate their product details, such as modules, tools, options, plans, prices, and more. Check if the software lets you to customize at least part of its workflows to ensure it fits your own business procedures.
In case you you need to quickly identify the optimal IT Service Software according to our review team we advise you check out these products: LiveAgent, Zendesk, Freshservice.
A comprehensive, enterprise-grade service management platform built to streamline the ticket request process for businesses in customer service, IT service management, and corporate security sectors.
Pipedrive is the winner of our Expert's Choice Award. It is a personal sales manager for small, medium-sized, and large businesses that lets you close more deals and improve sales. Built by both salespeople and web developers, it is a practical easy-to-use tool that people with varying tech-savviness can instantly use.
If you continue having second thoughts about which product will work best for your business it may be a good idea to examine each service’s social metrics. These metrics are frequently a way to see how popular every software is and how wide is its online presence. For instance OTRS Twitter profile has currently 3068 followers. At the same time Pipedrive Twitter is followed by 6037 people.
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