What is better osTicket or MetaCaseDesk? Today’s firms require the top Help Desk Software product to remain competitive. On this page we help you with choosing the best service, by allowing you to compare osTicket and MetaCaseDesk down to the very details of their individual modules.
You can even check our total scoring values, which rate the software overall quality and performance. osTicket got a 7.1 score, while MetaCaseDesk has a score of 8.0. Likewise, you can compare their general user satisfaction rating: N/A% (osTicket) against 100% (MetaCaseDesk). Remember to select the software that best matches your top needs, not the software with a lot of features.
People who want to save some time or could use a Help Desk Software advice from our experts might want to investigate these top choices for this year: Freshdesk, Salesforce Service Cloud, Zendesk.
osTicket is an open source customer support ticket management software. It enables you to collect all incoming enquirers from phone calls, email, and web forms into one platform.
MetaCaseDesk can be easily integrated with any other SharePoint website. You can also integrate it with a 3rd Party tool, or authenticate a user using 3rd Party API authentication.
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
email
phone
live support
training
tickets
General Info
With MetaCaseDesk, companies can easily strengthen their brand image on the market, improve customer relationships and customer satisfaction ratios.
No Help Desk Software will be perfect enough to cater to all the needs of a business. Though main functionalities of osTicket and MetaCaseDesk should matter you should also thoroughly examine the integrations supported by a given solution. Quote frequently you will already be using other types of SaaS software in your company and it’s much better to go with services that integrate well with each other. With that approach you will be able to guarantee a smooth transfer of data between your teams and services, which can considerably reduce time spent on migrating between one software and the other.
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FinancesOnline is available for free for all business professionals interested in an efficient way to find top-notch SaaS solutions. We are able to keep our service free of charge thanks to cooperation with some of the vendors, who are willing to pay us for traffic and sales opportunities provided by our website. Please note, that FinancesOnline lists all vendors, we’re not limited only to the ones that pay us, and all software providers have an equal opportunity to get featured in our rankings and comparisons, win awards, gather user reviews, all in our effort to give you reliable advice that will enable you to make well-informed purchase decisions.
