What is better NobelBiz OMNI+ or ScreenConnect? Getting the perfect Customer Support Software for your business is key to improving your company’s effectiveness. In our platform, it's easy to compare numerous solutions to see which one is the proper software for your needs. Here you can match NobelBiz OMNI+ vs. ScreenConnect and examine their overall scores (8.0 vs. 9.0, respectively) and user satisfaction rating (100% vs. 96%, respectively).
It's also possible to browse the specifics of costs, terms, plans, capabilities, tools, and more, and determine which software offers more benefits for your business. As a rule of thumb, select the software which helps you to change the features and subscription plan to address your company growth or lack of it.
In case you you want to quickly find the top Customer Support Software according to our experts we advise you examine the following services: Zendesk, Freshdesk, Freshdesk Omni.
NobelBiz offers personalized pricing tailored to your unique business needs and goals. Our pricing plans are custom-designed, considering your specific requirements, team dynamics, and operational demands, ensuring a cost-effective solution that aligns with your contact center’s unique profile.
ScreenConnect (formerly ConnectWise ScreenConnect) offers a free license to single technicians, and three SMB/enterprise pricing plans for larger teams. Here are the details:
Single Tech License – Free
1 Session per Tech
3 Access Agents
Remote Support
ONE – $27/month (billed annually)
All features from the free plan
1 Session per Tech
10 Access Agents
Remote Meetings
Branding and Customization
File Transfer
Remote Printing
Remote Toolbox
STANDARD (Multiple Tech License) – $42/month (billed annually)
All features from ONE
Up to 3 Sessions Per Tech
Unlimited Access Agents
Mobile Technician Support
Expanded Chat Options
Remote Command Line
Wake on LAN
PRO (Multiple Tech License) – $52/month (billed annually)
At the moment, ScreenConnect offers a streamlined integration with ConnectWise Automate.
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Jon Rosen Systems
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
email
phone
live support
training
tickets
General Info
ScreenConnect is a software app that gives you an enriched remote control experience and helps you resolve customer inquiries efficiently and without delay. Aside from helping reps provide efficient remote support, the software also includes collaboration features that let users exchange files and work simultaneously on one task.
Almost as essential as useful features and user support quality are pricing plans given by NobelBiz OMNI+ and ScreenConnect. Even though cost should not be the only factor it’s definitely an important thing to consider. You should count on a flexible pricing plan that can be adjusted to your company size and effortlessly scaled up when your company expands. Make sure you don’t pick packages that include additional features that you won’t use and always make an effort to contact with the vendor directly as enterprises can usually count on special pricing. You should also try out a free trial or demo of every software to spend at least some time on actual work with the system. It’s a useful experience that doesn’t ask you to spend any money and provides you with a practical overview of what it feels like to work with NobelBiz OMNI+ and ScreenConnect.
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