What is better NobelBiz OMNI+ or Vivantio? Different businesses need different types of Customer Support Software. To understand well which service fits your needs, consider assessing various solutions feature by feature along with their conditions and costs. Furthermore, you can get a quick idea of their overall efficiency and customer feedback by checking our smart scoring system.
The results are: NobelBiz OMNI+ (8.0) vs. Vivantio (8.4) for overall quality and efficiency; NobelBiz OMNI+ (100%) vs. Vivantio (93%) for user satisfaction rating. Examine their high and weaker points and see which software is a better option for your company. An effective, simple tactic is to write the strengths and weaknesses of both applications side by side and find out which app has more benefits.
Those of you who don't have much time or could use a Customer Support Software recommendation from our team may want to try out these top choices for the current year: Freshdesk, Zendesk, Freshdesk Omni.
NobelBiz offers personalized pricing tailored to your unique business needs and goals. Our pricing plans are custom-designed, considering your specific requirements, team dynamics, and operational demands, ensuring a cost-effective solution that aligns with your contact center’s unique profile.
Aside from full API and custom webhooks, Vivantio offers integrations with these applications:
Azure Directory Sync
Azure DevOps (VSTS)
JIRA
TFS
Okta
SCIM Provisioning
Salesforce
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Tesco Mobile, RAC, NHS, Toshiba, Porsche
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
email
phone
live support
training
tickets
General Info
A powerful yet easy-to-use, flexible service management tool to help you provide great customer service. It offers extensive automation, customization, self-service portals, and comprehensive reporting tools at prices that are right for your needs.
In case you continue having second thoughts about which app will work best in your case it may be a good idea to check out each service’s social metrics. These metrics are quite often a way to see how popular each service is and how large is its online presence. For example NobelBiz OMNI+ Twitter account has currently 472 followers. At the same time Vivantio Twitter is followed by 70 users.
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