What is better Nilex Enterprise or Zendesk? Finding the ideal Customer Support Software for your firm is key to growing your company’s effectiveness. In our platform, it is simple to evaluate different solutions to see which one is the most suitable software for your needs. Here you can match Nilex Enterprise vs. Zendesk and look at their overall scores (8.0 vs. 9.7, respectively) and user satisfaction rating (N/A% vs. 98%, respectively).
You can also study the specifics of rates, conditions, plans, capabilities, tools, and more, and find out which software offers more benefits for your business. In practice, choose the software that lets you to change the features and subscription plan to complement your sales growth or lack of it.
Our team put a lot of effort to review all popular IT Service Software services offered out there, but among them these three caught our special attention: Freshservice, LiveAgent, Zendesk.
Nilex Enterprise has a straightforward enterprise pricing option that meets your varying operational needs. The pricing is also based on the number of users you need to support with a minimum requirement of five licenses.
Zendesk integrates with the several business systems and applications. It has more than 600 integrations and apps. Here are some of them
123Contact Form
3CLogic
Agile CRM
AppGuru
Azuqua
Capsule CRM
Cisco CTI
ClickDesk Live Chat
Cloud Magic
Drupal
FreshBooks
Google Apps
Hootsuite
Infusionsoft
Joomla!
LiveChat
MailChimp
Microsoft Dynamics
Olark Live Chat
Podio
Shopify
SAP Business One
WordPress
Zoho CRM
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Vodafone, GILT, Shopify, Groupon, Gov. UK
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
email
phone
live support
training
tickets
General Info
Winner of our Supreme Software Award, Zendesk is a customer support solution that helps boost customer service and improve customer retention. The platform's modules include chat support, call center solutions, help desk applications, and knowledge base, so you'll cover all the bases of efficient customer services.
Every time you choose a app that you are sure will be an actual asset for your team you shouldn’t only pay attention to what experts have to say about it. Very often personal experience with the product will vary, depending on specific preferences and requirements. That’s the reason why in our reviews we also provide our User Satisfaction Rating for each service to give you a quick overview of how actual users of Nilex Enterprise and Zendesk rate their contact with the app. Our algorithm is based on advanced analysis of product appearances on other sites, social media and blogs, so you are going to get a comprehensive and credible picture of what other customers think about every service. In this example Nilex Enterprise has a total satisfaction rating at N/A% while for Zendesk 98% of users say they had a positive experience with it.
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