What is better Nilex Enterprise or TeamSupport? You have such a huge number of Customer Support Software alternatives in today’s market that selecting the best product is often difficult. On our comparison page, it is simple to evaluate the functions, terms and conditions, available plans, and more details of Nilex Enterprise and TeamSupport.
It’s also possible to check their score (8.0 for Nilex Enterprise vs. 9.1 for TeamSupport) and user satisfaction level (N/A% for Nilex Enterprise vs. 99% for TeamSupport). The scores and ratings offer you a general idea how these two software products perform. In addition, find out if the solution can integrate with the company’s current business apps to guarantee greater productivity.
In the event you need to quickly locate the more reliable IT Service Software according to our experts we suggest you try out these services: Freshservice, LiveAgent, Zendesk.
Nilex Enterprise has a straightforward enterprise pricing option that meets your varying operational needs. The pricing is also based on the number of users you need to support with a minimum requirement of five licenses.
TeamSupport integrates with the following business systems and applications:
JIRA
ServiceNow
HubSpot
Slack
Salesforce.com
Beanstalk
Highrise
MailChimp
Nicereply
Zoho Reports
Dropbox
Zapier
Facebook
Rest API
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
AT&T, Walmart, American Lung Association, Fuji Film, NBA
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
email
phone
live support
training
tickets
General Info
TeamSupport is a complete customer support platform that facilitates communication and collaboration between your teams and clients. Designed for B2B users, the platform offers customer self-service portals, ticket management, ticket automation, and live chat, among others. Collaborative tools also allow team members to efficiently work together to resolve customer issues.
No Customer Support Software will be perfect enough to cover all the requirements of a specific team. While core functionalities of Nilex Enterprise and TeamSupport are important you should also thoroughly analyze the integrations supported by every software. In many cases you will already be making use of various kinds of SaaS software in your company and it’s definitely better to select apps that integrate well with each other. If you do that you will be able to be certain of an effortless exchange of information between your teams and services, which can really reduce time devoted to migrating between one solution and the other.
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