What is better Newired or LiaCX? When you compare Newired and LiaCX, you can easily see which Customer Experience Management Software product is the more suitable option. This ensures that your company will be able to choose most productive and efficient application. You can check the details, such as available tools, prices, plans offered by each vendor, offer conditions, etc.
We also let you check their general scores to know which one looks to be better. Newired has 8.0 points for overall quality and 100% rating for user satisfaction; while LiaCX has 8.6 points for overall quality and 100% for user satisfaction. Likewise, you can also find out which software business is more credible by sending an email request to both and check which vendor replies faster.
In the event you would like to quickly decide on the top Customer Experience Management Software according to our experts we recommend you try out these products: Alchemer, Zendesk, Smartlook.
LiaCX seamlessly integrates with hundreds of third party system, giving you a 360-degree view of your customer experience across all touchpoints and channels.
Through partnership with Dell Boomi, LiaCX integrates with other applications within days, making it easy to integrate customer data from any source including call center, financial data and more.
LiaCX provides built-in connectors to all major CRM, ERP, marketing automation, and data enrichment applications, including
Microsoft Dynamics
Salesforce
Oracle
NetSuite
SAP Analytics
Dell Boomi
Microsoft Excel
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
General Motors, FedEx, Accor Hotels
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
email
phone
live support
training
tickets
General Info
Powered by Intouch Insight, LiaCX is created to handle big data collected from surveys, mobile checklists, operational audits, social media, and others. The system automatically converts all data into actionable insights with the help of AI-assisted analytics and boost business performance through LiaCX Action Campaigns.
In case you continue having second thoughts about which product will perform best for your company it might be a good idea to check out each service’s social metrics. These metrics are frequently a sign of how popular a given app is and how extensive is its online presence. For example, in case of Facebook Newired has 40 likes on their official profile while LiaCX profile is liked by 125 users.
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