What is better NetHelpDesk or Live2Support? To make sure you find the most useful and productive Help Desk Software for your enterprise, you have to compare products available on the market. For example, here you can match NetHelpDesk’s overall score of 8.0 against Live2Support’s score of 8.1. You can also evaluate their general user satisfaction: NetHelpDesk (100%) vs. Live2Support (100%).
In addition, you can review their pros and cons feature by feature, including their offered terms and costs. By comparing products you are improving your chances to select the right software for your business. It goes without saying you must understand your particular requirements to realize which software matches those needs.
In case you you need to quickly find the optimal Help Desk Software according to our experts we suggest you examine one of these products: Salesforce Service Cloud, Zendesk, Freshdesk.
An ITIL aligned help desk software combining everything from ticket tracking and customer relationship management, through to stock control and self service.
Live2Support supports integrations with the following business systems and applications:
Google Analytics
Salesforce
SugarCRM
GTalk
Joomla
Drupal
WordPress
Zen Cart
CRM Integrations: Live2Support extends seamless integration with all the popular contemporary CRM systems for enhanced sales funnel/client relationship management. Apart from CRMs available in the market, Live2Support offers easy to set up integration with your inbuilt third party CRM.
CMS Integrations: Live2Support live chat is installable on any platform your website/portal/marketplace is built upon. No matter which CMS you build your website with, we have plugins/modules to get you started with live chat support.
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
MinutesMatter, Helpline Law, Indastro, Indo Asia Tours
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
email
phone
live support
training
tickets
General Info
A basic and no-frills live chat service that offers companies a feature-packed customer chat solution for their websites.
No Help Desk Software will be perfect enough to solve all the needs of a company. Even though core functionalities of NetHelpDesk and Live2Support should matter you should also thoroughly explore the integrations supported by each app. Very often you will already be using other types of B2B software in your company and it’s definitely better to choose solutions that integrate well with one another. With that approach you can guarantee a reliable exchange of data between your teams and software used, which can significantly reduce time devoted to migrating between one product and the other.
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