What is better Live2Support or Sellsy Helpdesk? Examining products to get the best Help Desk Software doesn't have to be difficult. On our review platform, we enable you to match Live2Support and Sellsy Helpdesk and quickly analyze their distinct features. We allow you to take a look at their uniqe benefits, supported devices, customer support, costs, terms, and much more.
It's also possible to examine their overall score (8.1 for Live2Support vs. 7.3 for Sellsy Helpdesk) and overall customer satisfaction level (100% for Live2Support vs. N/A% for Sellsy Helpdesk). Take your time and examine your top alternatives and determine which one is right for your company. Likewise, you must consider the software company’s credibility; can you count on them and will they still be around in a few years time?
Our team put a lot of effort to prepare reviews of all popular Help Desk Software products offered out there, but among them these three caught our special attention: Zendesk, Salesforce Service Cloud, Freshdesk.
Live2Support supports integrations with the following business systems and applications:
Google Analytics
Salesforce
SugarCRM
GTalk
Joomla
Drupal
WordPress
Zen Cart
CRM Integrations: Live2Support extends seamless integration with all the popular contemporary CRM systems for enhanced sales funnel/client relationship management. Apart from CRMs available in the market, Live2Support offers easy to set up integration with your inbuilt third party CRM.
CMS Integrations: Live2Support live chat is installable on any platform your website/portal/marketplace is built upon. No matter which CMS you build your website with, we have plugins/modules to get you started with live chat support.
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
MinutesMatter, Helpline Law, Indastro, Indo Asia Tours
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
email
phone
live support
training
tickets
General Info
A basic and no-frills live chat service that offers companies a feature-packed customer chat solution for their websites.
Sellsy is a cloud hosted bundled solution but available in modular pricing and on per month and per staff setup:
Sellsy subscriptions ($44.90 monthly; $224.50 for 6 months; $449 for one year): administrator access; estimates, invoices, etc.; tasks, emails, and agenda; free and unlimited support; mobile and tablet access included; Outlook/Gmail connector.
Staff ($10 per staff): individual access; custom settings; collaborative tools; free and unlimited support; mobile and tablet access included; Outlook/Gmail connector
No Help Desk Software will manate to solve all the requirements of a specific team. Though core functionalities of Live2Support and Sellsy Helpdesk are important you should also thoroughly analyze the integrations supported by every solution. Very often you will already be making use of other types of SaaS software in your company and it’s always better to opt for apps that integrate well with one another. If you do that you will be able to ensure a reliable exchange of information between your teams and apps, which can really reduce time devoted to migrating between one product and the next.
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