What is better Live2Support or Sellsy Helpdesk? If you wish for a competent Help Desk Software product for your organization you must make time to evaluate several options. It doesn’t have to be challenging, and can be as simple as matching their functionalities in a table like the one below. You will also get a good idea how each product operates. For instance, on this page you can see Live2Support’s overall score of 8.1 and compare it against Sellsy Helpdesk’s score of 7.3; or Live2Support’s user satisfaction level at 100% versus Sellsy Helpdesk’s N/A% satisfaction score.
The assessment will help you spot the good and bad points of each program, and choose which one matches your requirements better. Beyond the rich features, the software that’s simple to grasp and use is always the better choice.
We did our best to review all popular Help Desk Software services offered out there, but among them these three caught our special attention: Freshdesk, Zendesk, Salesforce Service Cloud.
Live2Support supports integrations with the following business systems and applications:
Google Analytics
Salesforce
SugarCRM
GTalk
Joomla
Drupal
WordPress
Zen Cart
CRM Integrations: Live2Support extends seamless integration with all the popular contemporary CRM systems for enhanced sales funnel/client relationship management. Apart from CRMs available in the market, Live2Support offers easy to set up integration with your inbuilt third party CRM.
CMS Integrations: Live2Support live chat is installable on any platform your website/portal/marketplace is built upon. No matter which CMS you build your website with, we have plugins/modules to get you started with live chat support.
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
MinutesMatter, Helpline Law, Indastro, Indo Asia Tours
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
email
phone
live support
training
tickets
General Info
A basic and no-frills live chat service that offers companies a feature-packed customer chat solution for their websites.
Sellsy is a cloud hosted bundled solution but available in modular pricing and on per month and per staff setup:
Sellsy subscriptions ($44.90 monthly; $224.50 for 6 months; $449 for one year): administrator access; estimates, invoices, etc.; tasks, emails, and agenda; free and unlimited support; mobile and tablet access included; Outlook/Gmail connector.
Staff ($10 per staff): individual access; custom settings; collaborative tools; free and unlimited support; mobile and tablet access included; Outlook/Gmail connector
It may not always be enough to just compare Live2Support and Sellsy Helpdesk against one another. While reliable tools, cost and customer comments are all crucial and should be included when making a final choice, you should also pay attention to the recognition and awards won by every app. Frequently a less known app may turn out to be an excellent choice that was distinguished with industry awards such as our Experts’ Choice Award which reveals that in spite of lesser market popularity it’s a significant rival to the solutions that dominate the market.
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FinancesOnline is available for free for all business professionals interested in an efficient way to find top-notch SaaS solutions. We are able to keep our service free of charge thanks to cooperation with some of the vendors, who are willing to pay us for traffic and sales opportunities provided by our website. Please note, that FinancesOnline lists all vendors, we’re not limited only to the ones that pay us, and all software providers have an equal opportunity to get featured in our rankings and comparisons, win awards, gather user reviews, all in our effort to give you reliable advice that will enable you to make well-informed purchase decisions.
