What is better MetaCaseDesk or DeskXpand? When you compare MetaCaseDesk and DeskXpand, it is possible to see which Help Desk Software product is the more effective choice. This ensures that your organization can get the most productive and efficient application. You can study the specifics, like available tools, costs, plans offered by each vendor, offer terms, etc.
We also let you evaluate their overall scores to know which one seems to be more beneficial for your firm. MetaCaseDesk has 8.0 points for overall quality and 100% rating for user satisfaction; while DeskXpand has 8.0 points for overall quality and 98% for user satisfaction. Similarly, you can also assess which software company is more credible by sending an email request to the two companies and check which vendor replies sooner.
People who are pressed for time or could use a Help Desk Software recommendation from our team might want to examine these top choices for this year: Salesforce Service Cloud, Freshdesk, Zendesk.
MetaCaseDesk can be easily integrated with any other SharePoint website. You can also integrate it with a 3rd Party tool, or authenticate a user using 3rd Party API authentication.
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
email
phone
live support
training
tickets
General Info
With MetaCaseDesk, companies can easily strengthen their brand image on the market, improve customer relationships and customer satisfaction ratios.
DeskXpand is a helpdesk solution for companies and businesses to create better customer experiences, improve agent productivity and performance, and reduce support costs.
Every time you compare various Help Desk Software solutions you shouldn’t simply study their list of features and available pricing plans. Pay attention to the fact that the software should be adjusted to your standards and business so the more flexible their offer the better. Learn which OSes are supported by MetaCaseDesk and DeskXpand and make sure you will get mobile support for whatever devices you use in your company. It may also be a good idea to find out which languages and countries are supported, as this might be a key element for many companies.
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