What is better Medallia or Teleduce? When you need an effective CRM Software product for your enterprise you have to invest time and compare several options. It doesn’t have to be difficult, and can be as quick as matching their functionalities in a table like the one below. You will also get a good idea how each product works. For example, on this page you can find Medallia’s overall score of 6.8 and compare it against Teleduce’s score of 8.0; or Medallia’s user satisfaction level at 98% versus Teleduce’s N/A% satisfaction score.
The evaluation can help you spot the strengths and weaknesses of each service, and choose which one suits you requirements better. Beyond the rich features, the software which is simple and intuitive is always the better choice.
In the event you need to quickly locate the top Customer Support Software according to our review team we recommend you examine the following services: Zendesk, Freshdesk, Freshdesk Omni.
Medallia’s offers integration with CRM systems to make it easy for account managers and contact center executives to view and take action on customer feedback information natively within their CRM. Without needing to use a separate login, employees can close support tickets, review feedback, view contact and operational info, and close the loop with unhappy customers.
Medallia for Salesforce puts your customer feedback into the hands of your services and sales teams right within Salesforce.com.
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Mercedes-Benz, GE Healthcare, Nordstrom, PayPal
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
email
phone
live support
training
tickets
General Info
Medallia offers Software-as-a-Service (SaaS), Enterprise Feedback Management (EFM) and Customer Experience Management (CEM) software and services to businesses.
In the event you are still having second thoughts about which solution will work best in your case it might be a sensible idea to analyze each service’s social metrics. These metrics are quite often an indicator of how popular each solution is and how extensive is its online presence. For instance Medallia Twitter account has currently 6228 followers. At the same time Teleduce Twitter is followed by 76 people.
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