What is better Medallia or Close? With a wide range of features, pricing, details, and more to evaluate, choosing the right CRM Software for your firm is hard. However by using our system, it is simple to match the functions of Medallia and Close as well as their general rating, respectively as: 6.8 and 8.7 for overall score and 98% and 100% for user satisfaction.
You can also evaluate them feature by feature check out which software is a more suitable fit for your company. Remember to ask for a demo first prior to subscribing to experience how the program can help you in real scenarios.
Users who want to save some time or would like to get a Customer Support Software recommendation from our experts might want to examine these top choices for this year: Zendesk, Freshdesk, Freshdesk Omni.
Medallia’s offers integration with CRM systems to make it easy for account managers and contact center executives to view and take action on customer feedback information natively within their CRM. Without needing to use a separate login, employees can close support tickets, review feedback, view contact and operational info, and close the loop with unhappy customers.
Medallia for Salesforce puts your customer feedback into the hands of your services and sales teams right within Salesforce.com.
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Mercedes-Benz, GE Healthcare, Nordstrom, PayPal
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
email
phone
live support
training
tickets
General Info
Medallia offers Software-as-a-Service (SaaS), Enterprise Feedback Management (EFM) and Customer Experience Management (CEM) software and services to businesses.
Close provides four enterprise pricing plans designed to help businesses leverage the power of the Close platform without going beyond budget. Choose annual billing to save up to 35%. Users may also opt for a solo plan.
Every time you compare different CRM Software products you shouldn’t just study their features list and provided pricing plans. Keep in mind the solution must be meeting your needs and team so the more flexible their offer the better. Check which OSes are supported by Medallia and Close and ensure you will get mobile support for whichever devices you use in your company. It may also be a good idea to examine which languages and countries are supported, as this could be a key element for many companies.
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