What is better Medallia or PipelineDeals? You can use our scoring system to give you a general idea which CRM Software product is will work better for your company. For overall product quality, Medallia earned 6.8 points, while PipelineDeals earned 9.2 points. At the same time, for user satisfaction, Medallia scored 98%, while PipelineDeals scored 97%.
Details about their features, tools, supported platforms, customer support, and more are given below to give you a more precise review. Don’t forget to choose only the functions that you need to avoid wasting money for features that you won’t be using.
In case you you would like to quickly identify the best Customer Support Software according to our review team we advise you examine the following solutions: Freshdesk, Zendesk, Freshdesk Omni.
Medallia’s offers integration with CRM systems to make it easy for account managers and contact center executives to view and take action on customer feedback information natively within their CRM. Without needing to use a separate login, employees can close support tickets, review feedback, view contact and operational info, and close the loop with unhappy customers.
Medallia for Salesforce puts your customer feedback into the hands of your services and sales teams right within Salesforce.com.
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Mercedes-Benz, GE Healthcare, Nordstrom, PayPal
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
email
phone
live support
training
tickets
General Info
Medallia offers Software-as-a-Service (SaaS), Enterprise Feedback Management (EFM) and Customer Experience Management (CEM) software and services to businesses.
PipelineDeals supports integrations with the following business systems and applications:
QuickBooks
123FormBuilder
Dedupely
Backupify
Paycove
BedrockData
Bitium
Geckoboard
ActiveDEMAND
Webmerge
Google Apps
Google Docs
Google Drive
Help Scout – Help Desk
Import2
INinbox
CallRail
itDuzzit
Kixie
LinkedIn
MailChimp
Meldium
Microsoft Excel
Microsoft Outlook
Revert.io – Cloud Backup
RightSignature
Userlike Live Chat
Yesware
Piesync
Zapier
Google for Work
Google Sheets
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Garvin, Viva, MoPro, Summit Services
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
email
phone
live support
training
tickets
General Info
PipelineDeals is a simple CRM software built for sales teams in small and medium businesses operating in a wide range of industries. It has a variety of sales features, automation, and customer engagement tools that help you boost sales and improve the efficiency of your business.
You don’t want just a wide array of functionalities and adjustable pricing from a credible CRM Software. Almost as significant as core features is a trustworthy customer support. You want to guarantee that if you have any questions about Medallia or PipelineDeals, or you face some problems, or perhaps you’ll want to request a certain revision or feature useful to your team you can trust in a responsive and helpful customer support. Examine whether solutions such as phone support, tickets or live chat are offered. Additionally, it’s a major asset if you can enjoy personal training or at the very least a knowledge base you can use.
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