What is better LiveHelpNow or Oxygen Help Desk? With different features, pricing, terms, and more to evaluate, choosing the best Help Desk Software for your firm is hard. However by using our system, you can easily match the functions of LiveHelpNow and Oxygen Help Desk including their general score, respectively as: 7.3 and 6.8 for overall score and N/A% and 96% for user satisfaction.
You can also compare them feature by feature check out which program is a more suitable fit for your company. Remember to use a trial version first prior to subscribing to get a firsthand experience how the solution performs in practical situations.
We are aware that not all companies have enough time to test a wide range of various products, so we created a list of suggestions that you may find useful. Our top choices for the Help Desk Software category are: Freshdesk, Salesforce Service Cloud, Zendesk.
Out of the box, LiveHelpNow integrates with the following applications:
Google Analytics and Adwords
Join.me Cobrowsing
SalesForce CRM
Twitter
Webhooks
MailChimp
HubSpot
To integrate LiveHelpNow live chat software with other apps, you should use Custom Information Feed or LiveHelpNow Eventing API. LiveHelpNow also offers more advanced integrations on a project basis. Please contact the vendor for more information about custom integration services.
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Southern Adventist University, California State University Fresno, NBC Sports, Dell
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
email
phone
live support
training
tickets
General Info
LiveHelpNow is a help desk software product for customer service and live chat. The platform provides a host of features to help you offer better all-round service.
When you test various Help Desk Software apps you shouldn’t only study their features list and provided pricing packages. Keep in mind the software must be adjusted to your standards and business so the more flexible their offer the better. Learn what platforms are supported by LiveHelpNow and Oxygen Help Desk and make sure you will obtain mobile support for whichever devices you work on in your company. It may also be a good idea to examine which languages and countries are supported, as this could be a deal breaker for many businesses.
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