What is better LiveHelpNow or VIZOR? Various companies need different types of Customer Support Software. To understand well which one fits your needs, think of reviewing various alternatives feature by feature an taking into consideration their terms and prices. Similarly, you can get a quick idea of their general performance and customer feedback by checking our smart scoring system.
The results are: LiveHelpNow (7.3) vs. VIZOR (8.0) for overall quality and efficiency; LiveHelpNow (N/A%) vs. VIZOR (98%) for user satisfaction rating. Check out their high and low points and see which software is a more sensible choice for your company. A simple, practical tactic is to list the strengths and weaknesses of both solutions next to each other and find out which software has more benefits.
Those of you who are pressed for time or need a Help Desk Software recommendation from our team may want to try out these top choices for this year: Zendesk, Freshdesk, Salesforce Service Cloud.
Out of the box, LiveHelpNow integrates with the following applications:
Google Analytics and Adwords
Join.me Cobrowsing
SalesForce CRM
Twitter
Webhooks
MailChimp
HubSpot
To integrate LiveHelpNow live chat software with other apps, you should use Custom Information Feed or LiveHelpNow Eventing API. LiveHelpNow also offers more advanced integrations on a project basis. Please contact the vendor for more information about custom integration services.
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Southern Adventist University, California State University Fresno, NBC Sports, Dell
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
email
phone
live support
training
tickets
General Info
LiveHelpNow is a help desk software product for customer service and live chat. The platform provides a host of features to help you offer better all-round service.
VIZOR offers basic and enterprise pricing options that vary according to cloud-based and on-premise services, the number of employees and integrations.
When you compare various Customer Support Software solutions you shouldn’t simply study their list of features and available pricing plans. Keep in mind the service must be adjusted to your work processes and business so the more flexible their offer the better. Explore what OSes are supported by LiveHelpNow and VIZOR and make sure you will obtain mobile support for whichever devices you use in your company. It may also be a good idea to examine which languages and countries are supported, because this may be a critical factor for many businesses.
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