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Compare LiveAgent vs Hiver

SCORES FEATURES PRICING PRICING MODEL INTEGRATIONS

What is better LiveAgent or Hiver? It’s a good idea to use our scoring system to give you a general idea which Customer Support Software product is more suitable for your business. For overall product quality, LiveAgent attained 9.4 points, while Hiver earned 8.8 points. Meanwhile, for user satisfaction, LiveAgent scored 99%, while Hiver scored 96%.

Information regarding their functions, tools, supported platforms, customer support, etc. are given below to provide you with a more versatile comparison. Keep in mind to purchase only the functions your company needs so you don’t waste cash for features that are unnecessary.

Our team put a lot of effort to review all popular Help Desk Software products offered on the market, but among them these three deserved our special attention: Salesforce Service Cloud, Freshdesk, Zendesk.

If you are still having doubts about which app will work best in your case it may be a sound idea to check out each service’s social metrics. Such metrics are quite often a sign of how popular a given service is and how wide is its online presence.For example, if you check LiveAgent LinkedIn page you’ll learn that they are followed by 923 users. In case of Hiver the amount of followers on their LinkedIn page is 4533.

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