What is better LiveAgent or BoldDesk? You have so many Help Desk Software options in today’s market that selecting the best product can be confusing. On our comparison page, we let you assess the tool, pricing terms, available plans, and more details of LiveAgent and BoldDesk.
You can check their score (9.4 for LiveAgent vs. 8.0 for BoldDesk) and user satisfaction level (99% for LiveAgent vs. 96% for BoldDesk). The scores and ratings present you with a solid idea how these two software products perform. In addition, check if the software can integrate with existing business apps to promote greater productivity.
In the event you want to quickly find the more reliable Help Desk Software according to our review team we advise you examine one of these solutions: Zendesk, Salesforce Service Cloud, Freshdesk.
The most popular option to get LiveAgent is through one of their SaaS plans, where you can purchase an annual subscription paid per month and per agent, and stop worrying about updating and maintenance (it is completely covered by the service provider). LiveAgent provides affordable and flexible pricing plans allowing you to choose a service level that will match your individual needs and budget.
All plans include 24/7 customer support and a great 14-day LiveAgent free trial that lets you try out all major features of the software before you’ve actually chosen the best plan for you. You won’t be asked to reveal any credit card information and sign up for the free trial is really simple.
LiveAgent supports over 195+ integrations including all major services, such as:
Slack
Shopify
Pipedrive
AWeber
GetResponse
MailChimp
2Checkout
Braintree
MagentoGo
Opencart
PrestaShop
3dcart
Shopify
CS-Cart
Bigcommerce
Actinic
Fortune 3
Volusion
CoreCommerce
X-Cart
Adobe Business Catalyst
Wordpress
Joomla
Drupal
Weebly
Wix
GoDaddy
SquareSpace
Web.com
Express Engine
Highrise
Nicereply
Facebook
Twitter
WhatsApp
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Huawei, BMW, Yamaha, O2, Airbus and Nascar
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
email
phone
live support
training
tickets
General Info
A leading live chat software founded on the principles of simplicity. Powerful on top of being intuitive, it centralizes communications by keeping messages in a single inbox, to ensure that customer service agents can give attention to high priority requests. This also lets them pick up where their colleagues left off to narrow down tickets.
BoldDesk offers different pricing plans for various business scales. The business offers a free 15-day trial, and you can contact the vendor for a FREE demo.
You shouldn’t count on just a broad set of features and flexible pricing plans from a reliable Help Desk Software. Almost as important as main features is a quality customer support. You want to ensure that when you have any questions about LiveAgent or BoldDesk, or you struggle with some problems, or maybe you’ll need to request a certain revision or feature useful to your business you can trust in a responsive and helpful customer support. Check out whether options such as phone support, tickets or live chat are provided. Additionally, it’s a major asset if you can benefit from individual training or at least an FAQ you can use.
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FinancesOnline is available for free for all business professionals interested in an efficient way to find top-notch SaaS solutions. We are able to keep our service free of charge thanks to cooperation with some of the vendors, who are willing to pay us for traffic and sales opportunities provided by our website. Please note, that FinancesOnline lists all vendors, we’re not limited only to the ones that pay us, and all software providers have an equal opportunity to get featured in our rankings and comparisons, win awards, gather user reviews, all in our effort to give you reliable advice that will enable you to make well-informed purchase decisions.
