What is better LiaCX or WalkMe? Comparing LiaCX and WalkMe, it is simple to see which Customer Experience Management Software product is the more suitable choice. This means that your business can select the most productive and effective application. You can check the specifics, for example available tools, prices, plans offered by each vendor, offer conditions, and many more
We also let you check their overall scores to know which one appears to be better. LiaCX has 8.6 points for overall quality and 100% rating for user satisfaction; while WalkMe has 9.0 points for overall quality and 100% for user satisfaction. You can also assess which software company is more reliable by sending an email request to both and find out which company replies without delays.
In the event you would like to quickly locate the optimal Customer Experience Management Software according to our review team we suggest you examine these products: Smartlook, Zendesk, Alchemer.
LiaCX seamlessly integrates with hundreds of third party system, giving you a 360-degree view of your customer experience across all touchpoints and channels.
Through partnership with Dell Boomi, LiaCX integrates with other applications within days, making it easy to integrate customer data from any source including call center, financial data and more.
LiaCX provides built-in connectors to all major CRM, ERP, marketing automation, and data enrichment applications, including
Microsoft Dynamics
Salesforce
Oracle
NetSuite
SAP Analytics
Dell Boomi
Microsoft Excel
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
General Motors, FedEx, Accor Hotels
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
email
phone
live support
training
tickets
General Info
Powered by Intouch Insight, LiaCX is created to handle big data collected from surveys, mobile checklists, operational audits, social media, and others. The system automatically converts all data into actionable insights with the help of AI-assisted analytics and boost business performance through LiaCX Action Campaigns.
WalkMe offers two enterprise pricing plans: an unlimited free plan with access to basic functions, and the advanced custom plan, priced on a per-quote basis. Please contact the vendor directly to get a quote for your company.
Free Plan (for an unlimited time)
3 Walk-Thrus
Up to 5 Steps Per Walk-Thru
300 Assists Per Month
Basic Online Support
Custom Plan
To get a custom quote for your company, please contact WalkMe directly.
You shouldn’t expect just a wide set of functionalities and flexible pricing from a well-known Customer Experience Management Software. Almost as crucial as main features is a top-notch customer support. You want to ensure that in a situation where you have any questions about LiaCX or WalkMe, or you face some problems, or maybe you’ll want to ask for a certain change or functionality beneficial to your company you can count on a responsive and helpful customer support. Examine if services such as phone support, tickets or live chat are provided. What is more, it’s a major asset if you are able to profit from personal training or at the very least a knowledge base you can use.
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