What is better LiaCX or ViaOS? There are numerous Customer Experience Management Software products available for businesses today. The best way to find out which product fits your needs best is to compare them side by side. As an example, here you can examine LiaCX and ViaOS for their overall score (8.6 vs. 8.1, respectively) or their user satisfaction rating (100% vs. 97%, respectively).
Additionally, you can check their individual modules and pricing terms along with other useful facts below. When matching products make sure to examine their similar functions and mark their differences to get a clearer picture of both deals. Likewise, remember to assess secondary issues including security, backup, intuitiveness, and customer support.
Users who want to save some time or need a Customer Experience Management Software suggestion from our experts might want to examine these top choices for the current year: Alchemer, Zendesk, Smartlook.
LiaCX seamlessly integrates with hundreds of third party system, giving you a 360-degree view of your customer experience across all touchpoints and channels.
Through partnership with Dell Boomi, LiaCX integrates with other applications within days, making it easy to integrate customer data from any source including call center, financial data and more.
LiaCX provides built-in connectors to all major CRM, ERP, marketing automation, and data enrichment applications, including
Microsoft Dynamics
Salesforce
Oracle
NetSuite
SAP Analytics
Dell Boomi
Microsoft Excel
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
General Motors, FedEx, Accor Hotels
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
email
phone
live support
training
tickets
General Info
Powered by Intouch Insight, LiaCX is created to handle big data collected from surveys, mobile checklists, operational audits, social media, and others. The system automatically converts all data into actionable insights with the help of AI-assisted analytics and boost business performance through LiaCX Action Campaigns.
No Customer Experience Management Software will be perfect enough to solve all the requirements of a company. Though main functionalities of LiaCX and ViaOS are obviously a priority you should also thoroughly analyze the integrations provided by each product. In many cases you will already be using various kinds of B2B software in your company and it’s definitely better to choose apps that integrate well with one another. That way you can be certain of a reliable exchange of data between your teams and services, which can really reduce time wasted on migrating between one software and the next.
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