What is better LiaCX or Smaply? Getting the best Customer Experience Management Software product is all about comparing various solutions and determining the top application for your specific needs. Our unique algorythm gives you an instant look at the general rating of LiaCX and Smaply. For overall quality and performance, LiaCX scored 8.6, while Smaply scored 7.7. On the other hand, for user satisfaction, LiaCX earned 100%, while Smaply earned 100%.
Below you can also verify their functions, terms, plans, etc. to determine what software will be more suitable for your company. One critical feature to evaluate is if the software can enable and disable permissions on various types of users to secure any confidential corporate data.
In case you you have to quickly identify the best Customer Experience Management Software according to our review team we advise you try out these solutions: Zendesk, Alchemer, Smartlook.
LiaCX seamlessly integrates with hundreds of third party system, giving you a 360-degree view of your customer experience across all touchpoints and channels.
Through partnership with Dell Boomi, LiaCX integrates with other applications within days, making it easy to integrate customer data from any source including call center, financial data and more.
LiaCX provides built-in connectors to all major CRM, ERP, marketing automation, and data enrichment applications, including
Microsoft Dynamics
Salesforce
Oracle
NetSuite
SAP Analytics
Dell Boomi
Microsoft Excel
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
General Motors, FedEx, Accor Hotels
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
email
phone
live support
training
tickets
General Info
Powered by Intouch Insight, LiaCX is created to handle big data collected from surveys, mobile checklists, operational audits, social media, and others. The system automatically converts all data into actionable insights with the help of AI-assisted analytics and boost business performance through LiaCX Action Campaigns.
Smaply can integrate with PowerPoint to add visual customer experience graphs in your presentations and with Excel to import data and calculations and turn them into graphical maps. Smaply also offers an open API.
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
email
phone
live support
training
tickets
General Info
See customer engagement and experiences in visually appealing maps and graphs.
Company Email
mail@smaply.com
Contact No.
Company's Address
Company Address: Fallmerayerstr. 12
6020 Innsbruck
Austria
When you test various Customer Experience Management Software software you shouldn’t simply look at their list of features and provided pricing packages. Keep in mind the software should be matching your needs and team so the more flexible their offer the better. Explore what platforms are supported by LiaCX and Smaply and ensure you will get mobile support for whichever devices you work on in your company. It may also be a good idea to find out which languages and geographies are supported, because this could be a critical factor for many businesses.
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