What is better Smaply or CloudCherry? Finding the best Customer Experience Management Software product is all about assessing different solutions and figuring out the top application for your specific needs. Our exclusive process provides you with a quick look at the general rating of Smaply and CloudCherry. For all round quality and performance, Smaply scored 7.7, while CloudCherry scored 8.5. On the other hand, for user satisfaction, Smaply earned 100%, while CloudCherry earned N/A%.
Below you can also check their functionalities, terms, plans, etc. to determine what application will be more appropriate for your company. One critical element to assess is whether the app can toggle on/off restrictions on different types of users to protect any critical business data.
Our team put a lot of effort to review all popular Customer Experience Management Software products available on the market, but among them these three caught our special attention: Alchemer, Zendesk, Smartlook.
Smaply can integrate with PowerPoint to add visual customer experience graphs in your presentations and with Excel to import data and calculations and turn them into graphical maps. Smaply also offers an open API.
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
email
phone
live support
training
tickets
General Info
See customer engagement and experiences in visually appealing maps and graphs.
Company Email
mail@smaply.com
Contact No.
Company's Address
Company Address: Fallmerayerstr. 12
6020 Innsbruck
Austria
CloudCherry’s SMB and enterprise pricing information is available only upon request. Contact the company for more details, and ask for your quote. A free demo is also available.
CloudCherry is an open API system you can easily connect to any app or business system in your software infrastructure. For more details, visit the company’s official website, and talk to their NPS management experts.
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Fastrack, University of Essex, Puma
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
email
phone
live support
training
tickets
General Info
CloudCherry is a software tool that helps companies understand what customers really think of their service and maximize the potential of every customer interaction.
Every time you research different Customer Experience Management Software solutions you shouldn’t only look at their list of features and provided pricing packages. Pay attention to the fact that the solution should be adjusted to your work processes and company so the more flexible their offer the better. Check which systems are supported by Smaply and CloudCherry and make sure you will get mobile support for whichever devices you work on in your company. You should also learn which languages and countries are supported, as this might be a deal breaker for many companies.
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